Access Voicemail

Access Voicemail

Check your voicemail messages.



Prenote info
View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
  1. When a new voicemail is received, the Visual Voicemail icon will appear in the Notification bar.

    Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternately, you can check your voicemail messages by selecting the Phone icon from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.

    Step 1

  2. ACCESS VOICEMAIL: From the home screen, swipe up from the bottom of the screen to access the Apps tray then scroll to and select the Visual Voicemail app.

    Step 2

  3. LISTEN TO VOICEMAIL: Select the desired voicemail.

    Step 3

  4. ACCESS VOICEMAIL OPTIONS: Select the corresponding icon.

    Step 4

  5. To sharesave, or export a voicemail, select the Menu icon then select the desired option.

    Step 5

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!