Device help

Get step-by-step help and info for your device.

Access Downloaded Files

Learn how to access files downloaded from a web browser, email, and messages.

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.

Download Apps & Games

Download apps, games, movies, music, books, magazines, newspapers and more.

Back up & Restore with a Computer

Learn how to back up and restore your device using a computer.

Backup & Restore with a Memory Card

Backup contacts, photos, and files to increase device memory or transfer to another device.

Backup & Restore with Google

You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.

Optimize Battery Life

Manage battery consumption and view power-saving options.

Block or Unblock Calls

Block or unblock calls from your device.

Call Features

Learn what features are available while on an active call.

Call Forwarding

Manage call forwarding from your device.


Add, view, delete, and customize contacts by adding a picture or ringtone.

Airplane Mode

Turn Airplane mode on and off. Airplane mode will disable all wireless services on the device. Calls, data, and text messages cannot be sent or received. Disable Airplane mode to restore regular device function.


Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Mobile Hotspot

Set up your device as a personal hotspot and share your data connection with Wi-Fi-capable devices.

Signal & Cellular Data

View cellular network signal, turn international roaming or your mobile data connection on or off.


How to connect to a Wi-Fi network.

Device Setup

Set up your device for the first time or after having done a factory reset.

Gestures & Motion

Control your device by making specific movements with your hand.

Google Sign-In

Add your Google account to sync Gmail, Chrome, YouTube, Google Maps, and More.

Insert SIM & Memory card

Install and remove the SIM and memory card (microSD).

Keyboard & Typing

Cut and paste, use speech-to-text, and access keyboard settings.

Learn & Customize the Home Screen

Make changes to wallpaper, home screen panels, folders, and screen grid.


Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Block or Unblock Messages

Block messages from your device.

Email Settings

Manage email settings such as sync frequency, signature, removing an email account, and more.

Messaging Settings

Change text (SMS), picture (MMS), emergency, and AMBER alert settings.

Send & Receive Email

Add and download email attachments, respond to an email and more.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.

Set Up Email

Add your personal email accounts so you can read and send email on your device.

Razer Cortex

Browse, download, and manage games.

Screen Projecting

Project photos, videos, and media on your device to another device (TV, tablet, computer, etc.).

Browse the Web

Access the web, access or edit bookmarks, access tabs, and access browser settings.


Access the calendar and manage events.


Customize color and lighting settings of the Razer logo.

Game Booster

Customize your gaming mode and game access.

Google Assistant

Use voice commands to control your device and access voice control settings.


All of HBO together with new hits, classic favorites, plus new Max Originals.

Nova Launcher

Customize your home screen features.

Access, Store Photos & Videos

Learn how to access and store Photos & Videos.

Advanced Photo & Video Features

Learn how to access and use Camera modes, effects, customization, and crop a photo.

Camera & Video Settings

Manage camera and video settings including flash, timer, picture size, and storage location.

Take a Picture or Video

Take and edit a picture or video, use the front and rear camera, and switch between camera and video modes.

Take a Screenshot

Take a screenshot.

Transfer Photos & Videos

Transfer photos and videos to or from your device and a computer.


Android Factory reset protection allows you to prevent non authorized users from accessing your device if it's been lost, stolen, or reset to factory settings without your permission. Only someone with the associated Google account or screen lock information can use the device.

Secure My Device

Lock or unlock your display, set a screen security lock type (fingerprint, pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.


Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing, cognitive difficulty, or reduced dexterity.

Date, Time & Alarm

How to manually set the date, set the time, change the time zone, set an alarm, and delete an alarm.


Change the brightness, display time out, screen orientation, and access Night Light settings.

Notifications & Alerts

Learn how to access and adjust notification settings, turn notifications on or off, and change notification sounds.


Change volume settings, ringtones, and do not disturb mode.

Available Memory

Check the available device storage.

Find IMEI, Phone & Serial Number

View the device serial number, IMEI, and phone number.

Software update for the Razer Phone 2 (0259UA20)

Learn how to update the software of the Razer Phone 2 (0259UA20).

Software Version

Determine your current device software version and check for updates.

View & Manage Data

View data usage, change displayed billing cycle, set billing cycle, set monthly data limit & warning, and view data usage by app.

App Troubleshooting

Clear the app cache, force stop an app, check for updates, remove an app, and reinstall an app.

Reset Device

Power cycle, restart, factory data, alternate master reset of the device, and reset network settings.

Access Voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Set Up Voicemail

Set up voicemail.