Learn about your extender LED light

The light on the front of your AT&T All-Fi Extender tells you what it’s doing and how it’s performing.

AirTies 4971

Use your notification light to find out what’s going on with your All-Fi Extender™. Want all the details? Review the AirTies 4971 lights (PDF, 268KB)

If your notification light is:

Alternate green/red (flashing): Your extender is connected but too far from your Wi-Fi gateway or another extender. Move it closer to your gateway or another extender.
Red (slow blink): Your extender has lost connection or couldn’t connect through Wi-Fi Protected Setup (WPS). Check for a loose or damaged Ethernet connection, then press the red reset button. Or, press the WPS button again.
Red (solid): Your extender couldn’t connect to the paired gateway. Or it’s connected to an unsupported third-party router or smart device by Ethernet. Disconnect all Ethernet connections. Then, connect the extender by Ethernet to your gateway.

Use your notification light to find out what’s going on with your All-Fi Extender™. Want all the details? Review the All-Fi Booster lights (PDF, 325KB)

If your notification light is:

Alternate green/red (pulsing): Your extender is connected but too far from your All-Fi Hub or another extender. Move it closer to your hub or another extender.
Red (slow pulse): Your extender is having connection issues. Check for a loose, damaged, or disconnected Ethernet cable. Or, make sure it’s in Wi-Fi range of your hub or another extender.
Red (solid): Your extender couldn’t pair with your hub. It could be connected to a third-party router. Reset your extender and connect it directly to your hub using an Ethernet cable. If you’re still having issues, your Extended Wi-Fi service may not be active. If the light remains red, contact us.

Use your notification light to find out what’s going on with your All-Fi Extender™. Want all the details? Review the AirTies 4991 lights (PDF, 116KB)

If your notification light is:

Alternate green/red (pulsing): Your extender is connected but too far from your All-Fi Hub or another extender. Move it closer to your hub or another extender.
Red (slow pulse): Your extender is having connection issues. Check for a loose, damaged, or disconnected Ethernet cable. Or, make sure it’s in Wi-Fi range of your hub.
Red (solid): Your extender couldn’t pair with your hub. It could be connected to a third-party router. Reset your extender and connect it directly to your hub using an Ethernet cable. If you’re still having issues, your Extended Wi-Fi service may not be active. If the light remains red, contact us.

Last updated: January 21, 2025