Learn about AT&T device protection choices

When things go wrong, we’ll make them right. Sign up to protect your device against loss, theft, and damage. Choose from AT&T Protect Advantage for 1 or 4.

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Accidents happen. Get as soon as same-day replacements for lost, stolen, or broken phones. You must have an eligible device on an AT&T postpaid wireless plan to get one of our protection options.

You can sign up for device protection within 30 days of service activation or device upgrade.

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AT&T Protect AdvantageSM

 AT&T Protect Advantage for 11AT&T Protect Advantage for
Number of devices covered1Up to 4 (phones, tablets, connected laptops)
Claim limit for loss, theft, damage, and post-warranty malfunctionUnlimitedUnlimited
Maximum claim value$3,500 per claim$3,500 per claim
$0 screen and back glass repair claims2UnlimitedUnlimited
$0 battery replacement3UnlimitedUnlimited
As soon as same-day replacement and setup4IncludedIncluded
As soon as next-day replacementIncludedIncluded
Device sanitationIncludedIncluded
In-person Performance Promise checkupsIncludedIncluded
Device data recoveryIncludedIncluded
In-Store ProTech support – screen repair/battery only (select locations for eligible devices)IncludedIncluded
Photo and video storage5UnlimitedUnlimited
Streaming supportIncludedIncluded
Performance Promise checkupsUnlimitedUnlimited
Monthly recurring price$14 or $17 depending on device model$50

To get more info, see the device protection overview, or check out the program details brochure:

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Last updated: April 10, 2024

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