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AT&T device protection

Life happens. Be prepared.

Life happens. Be prepared.

Enroll your device in a protection plan within 30 days of activation or upgrade.

Enroll your device in a protection plan within 30 days of activation or upgrade.

 

Fast, easy screen repair that comes to you

  • As soon as same-day repair service.4
  • A certified technician will come to your location.
  • $89 deductible with one-year warranty.
  • Keep your phone. No need to transfer your content.

Screen repair is included with device protection enrollment. Learn more and see if screen repair is available for your device and area.

Screen repair details

Already enrolled in a plan? We’re here to help.

ProTech support
 

Available only with Multi-Device Protection Pack or Mobile Protection Pack.

  • Assistance with setting up your phone.
  • Help with almost any device issue from live, U.S.-based tech support.
  • Learn how to improve battery life, personalize your settings, and much more
  • Tap to call from the Protect Plus app or call 888.4PROTECH to speak with a support specialist.


Monday through Friday from 7 a.m. to 11 p.m. CT
Saturday and Sunday from 9 a.m. to 9 p.m. CT

See a complete list of issues and topics that we support.

ProTech support ProTech support

Protect Plus app1
 

Available only with Multi-Device Protection Pack or Mobile Protection Pack.

  • Make a one-tap call to tech support.
  • 50GB of secure storage for contacts, photos, and videos.
  • Locate and secure your missing phone.
     

See a list of app compatible devices

Learn More

Get the app Get the app

File a claim

  • Select button below to file online or call 888.562.8662.
    Monday through Friday from 7 a.m. to 9 p.m. CT
    Saturday and Sunday from 8 a.m. to 8 p.m. CT
  • Screen repair available as fast as the same day a claim is approved.4
  • Replacement shipped as soon as the next day once claim is approved.2

 

Learn how to file a claim

File a claim File a claim