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Check the status of a repair ticket online

Check the status of your ticket.


Sign in to check ticket status

  1. Go to
  2. Enter the Telephone Number associated with your problem.
  3. Select the product associated with your trouble ticket from the drop-down menu.
  4. Select Continue.
  5. Choose the Check Status option from the next page.

Community forums

Have questions about your AT&T Internet service? Explore our community forums for answers.