If you have U-verse TV, Internet, or Home phone, activation fees are waived depending on your current service plan. If there is an activation fee, it would be the same as when you had your service installed the first time.
For DIRECTV customers, a new 12-month term is required for service at new address. Equipment upgrades require a new 24-month commitment. Early termination fee of $20/month. For each month remaining on agreement, equipment non-return and additional fees may apply.
It takes only a few minutes to transfer your current service or choose another plan if your old one isn't available at your new address. You can do this online or by contacting a DIRECTV and U-verse moving specialist at 866.878.6332. Once you tell us your preferred installation date, you’ll receive an email confirmation within 24 hours.
To move your lifeline and landline services, call 800.288.2020.
Take your receivers, remotes and owner’s manual with you. When the technician arrives to set up your transferred service, he’ll take back what isn’t needed. However, if you have a DIRECTV dish, leave it installed at your old address.
If you’re transferring U-verse TV service, a technician must visit your new address. However, you may be able to install U-verse internet and phone service yourself. When moving DIRECTV service, a technician will deliver and professionally install a new satellite dish at your new home.
Start by logging in to your account. We will need to know where you’re moving to and when you’re moving. After checking availability at your new address, you will have a better understanding of what services are available to you.
DIRECTV customers will need to call 855.333.0032.
Geographic and service restrictions apply to AT&T U-verse services.
$300 Reward Card Offer: Offer for existing residential customers who transfer their existing U-verse TV plan (Ufamily or higher) to another eligible service address. Offer may not be available to customers already on existing U-verse promotions with a term commitment. Reward Card: Will be sent letter with redemption requirements. Redemption req'd. w/in 45 days from reward notification mail date. Reward Card delivered within 3-4 weeks after redemption to customers who maintain qualifying eligible service for minimum of 30-days from installation date and through reward fulfillment. Card expires at month-end 3 mos after issuance. No cash access. For cardholder agreement, go to rewardcenter.att.com/myreward/agreementFSV.pdf. AT&T Reward Card issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc. Offer ends 12/31/19.
All Offers: Offers may not be combined with other offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.