Transfer, set up, or move AT&T services | AT&T

To transfer your AT&T service to a new home, enter your address in the “Check Availability” feature at the top of this page to see if AT&T internet service is available at your new address. 

If available, you’ll have the option to transfer your internet service or select a new AT&T internet plan. We’ll also let you know if you can self-install internet service in your new home, or if a tech will need to come install your service. 

Lastly, you’ll schedule the disconnect from your current home and installation in your new home. It’s that simple

AT&T internet service is linked to the account holder and cannot be transferred. If a new resident wants to set up internet service, he/she can check availability for AT&T internet service and set up a new account. 

You’ve come to the right place! To transfer your AT&T service to a new home, enter your address in the “Check Availability” feature at the top of this page. 

If AT&T Internet is available, you’ll have the option to transfer your internet service or select a new plan. We’ll also let you know if you can self-install internet service  in your new home, or if a tech will need to come install your service. 

Then, you’ll schedule the disconnect from your current home and installation in your new home. 

If you’re moving and not currently an AT&T customer, you can check availability for AT&T internet service   and set up a new account. 

The terms “Wi-Fi” and “internet” are often used interchangeably. Wi-Fi connects devices within a limited range, like your home, while internet connects devices around the world through a network of servers, routers, etc. 

To transfer AT&T Wi-Fi service to a new house when you move, follow the same process as you would to transfer AT&T internet service. 

You should follow the process to transfer your internet service as outlined above. After we learn about your new and existing service needs, we will let you know what to do with your existing internet equipment. 

If you’re moving to a new home, the first step is to check whether 1 Gig fiber is available at your new address using the “Check availability” option at the top of this page. 

If it is, great—we can transfer your service to your new place. You’ll choose a date to disconnect service at your current home and set up installation at the new one. We’ll let you know if a technician has to install it or if you can set it up yourself.  

If 1 Gig fiber is not available at your new address, you’ll need to disconnect service at your current home and return your equipment. The good news is you can still keep your AT&T OneConnect plan, so you can continue enjoying wireless service without interruption. 
Learn more about moving your 1 Gig fiber home internet