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Internet support

Get help with your internet service, Wi-Fi gateways, and extenders. Fix common issues or contact us for Internet Air for Business, Fixed Wireless & DSL services.

Top solutions

Get network help

Sign in to get your Wi-Fi details, check service status, test equipment speed, and more.

Bill & payments

Check your bill, set up AutoPay, or make a payment. Get AutoPay

Fix an Issue

We're here to help

Select one of our internet-related topics to troubleshoot the issue. We’ll look for some instructions to help you fix the problem.

Helpful info

Order status & info

Track an order or review your order history.

AT&T user ID

Create a user ID to manage your account, pay your bill, and check usage online or with the myAT&T app.
Learn about accounts and IDs
Create an AT&T user ID

AT&T Smart Home Manager

Use AT&T Smart Home Manager to set up and activate your internet from your phone or tablet.

All-Fi Hub setup

Ready to start browsing and streaming?
Get started with your All-Fi Hub
Set up an All-Fi Booster

Network connections

Learn how to add devices to your network.
Find your Wi-Fi info
Learn how to connect a computer
Get details on connecting other devices

Bill & account info

Learn about bill charges and other account options.
Understand your bill
Use the myAT&T app
Get bill & account help

Internet usage

Keep tabs on your usage or learn how much data you need.

Devices & speed

Having many devices connected affects your speed. Learn how to improve speed.
Optimize your internet
Maximize Wi-Fi networking
Understand internet speeds

Check device speeds

Check the upload and download speeds of your connected devices or AT&T equipment.

Protect your network

Protect your network with AT&T ActiveArmor internet security or AT&T AntiVirus Plus.
Get AT&T ActiveArmor security info
Explore AT&T AntiVirus Plus

Control access

Keep tabs on your network with Smart Home Manager.
Find out how to use content controls
Learn how to manage connected devices

Service issues

Having trouble connecting, browsing, or streaming?
Learn what your All-Fi Hub lights mean
Troubleshoot your internet
Check for outages

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