AT&T Store Jacksonville Collins Plaza

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Map of 7051 Collins Rd in Jacksonville
Get directions to AT&T Store at 7051 Collins Rd Jacksonville, FL
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Request an Appointment

You can schedule an appointment at this store and visit on your schedule.

7051 Collins Rd
Suite 401
Jacksonville, FL 32244
US

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

  • Shopping hours for high risk individuals

Check out COVID-19: Our Response webpage for the latest information.

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Having issues? Get help fixing common issues or learn how to contact us.

Special offers and new phones for Jacksonville

  • Smartphone
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  • iPhone SE

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    5.00
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  • AT&T PREPAID
    Prepaid phone plans in Jacksonville

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    50.00
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    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

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About the Jacksonville Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Jacksonville, FL. We're located at the corner of Collins Road and Collins Crossing., next to Rosati's Pizza and Starbucks, near Walmart. Conveniently located off I-295, we serve the McGrits Creek, Duclay, Settlers Landing and Argyle Forest areas and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Jacksonville, FL. We're located at the corner of Collins Road and Collins Crossing., next to Rosati's Pizza and Starbucks, near Walmart. Conveniently located off I-295, we serve the McGrits Creek, Duclay, Settlers Landing and Argyle Forest areas and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I have been a loyal customer with att&t for 11 years now. I had the best customer service walking into the Collins location. If anyone is in need of service I highly recommend Josh or Erick!
  • full starempty starempty starempty starempty star1
    I made an online appointment for service on 02/04/2021 it was booked at 6:00pm but I got to the store around 5:30pm. It was empty, just one employee (tattoos & short dreadlocks) and me. Even though he wasn't rude, he wasn't in the mood of working. I explained to him my situation and he said; "your tablet is not working" I put my phone sim-card in the tablet and obviously, it was working. As I told him, the problem was the sim-card. An old lady with a walker came inside the store. I request him to check my business account because 611 Rep. put some notes in my account. That lame employee said that they are not a corporate store so they didn't work with business accounts. He was sitting on his chair so comfortable, I knew he wasn't in the mood of working. I asked him to call 611 but then he said; "I have no access, sorry". Well, I said; I'm not leaving the store without calling 1st 611, so he addressed the old lady. She requested his cheapest LG phone and he said to her that his cheapest phone was $1,100.00 and monthly payment was $90.00 + tax. I turned around and told the lady to go Walmart, buy a cheap LG for $35.00 and then buy a prepaid plan with auto-pay and she will pay less than $40.00 per month.  I called the store 3 or 4 times and left a voicemail once but nobody has returned my phone call. Even though this 103rd Store is less than 2 minutes away from my office, I had no other choice but to visit the one in Normandy Blvd. They have terrific personnel, Ivain, Lashaun and Derek (manager) they truly know how to run that store. Nice environment, respect and a TERRIFIC, GREAT CUSTOMER SERVICE. I would like someone to go to the cameras and confirm what I've described. For others this could be not a big deal but for me, having a hard day at work, issues with my car, being stuck at the traffic jam because the closest store has a lazy employee... Well, that's something that I needed to report, not just for me but for the old lady with a walker that maybe didn't know how to use a computer.   
  • full starfull starfull starfull starfull star5
    Excellent customer service at this location. The manager, Josh, always treats you like a friend and is very knowledgeable about all the specials and deals and promotions that are available. Even when they are busy, they always find a way to get to you as quickly as possible and make you feel very important to them. I will do all of my AT&T business at this location.
  • full starempty starempty starempty starempty star1
    Bad customer services, I came to this store for two things, one: a case for my new iPhone 8plus and back up my iCloud so I can transfer all my info from my old phone to my new phone, so I have to used the wifi to do that, (WiFi suck) first they don’t have the iPhone 8plus case “I think is ok I always can go to other store to get it or ordering online” , also went I came in the store the manager I think he has a party talk with three girls they where all laughing and none of the girls buy anything he took like 20 min more or less, there was also a tall guy young I saw him like nervous he also requested to used the bathroom he was acting suspicious anyway while I waited for my phone to finish to upload my info to the iCloud this guy the manager started become crazy and started kicking us out, he say “nooo is to late we are about to close and you don’t decide what to get” he’s talking about the guy who’s was there went I entered the store!! Then finally he included me with the weird guy saying “I took to long to decide what to buy” to resume because I had a lot to say, this guy doesn’t fit to be a sales person, if you are afraid of people waiting inside the store because they go to assault you, you should call the cops not kicking out people accusing them of something you don’t know!!
  • full starfull starfull starfull starfull star5
    The Manager Shawn, and Sales Consultant Miguel were exceptional! I had several very important things on my old phone that wouldn't transfer for some reason to my new phone. They went above and beyond to help me get my info. transferred to my new phone. Thank you guys, you were great!

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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