AT&T Store Jacksonville Old Street Augustine

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
13820 Old St Augustine Rd
Suite 169
Jacksonville, FL 32258
US
(904) 880-6971(904) 880-6971
3.6 out of 5.0full starfull starfull starhalf starempty star
(13 Reviews)

For our store experience, we're creating an environment that is flexible and comfortable for everyone by:

✓ Increasing store cleaning and sanitization protocols

✓ Adapting to social distancing guidance for inside store and curbside service

✓ Offering curbside services at select AT&T stores

✓ Providing additional touchless options

HBO Max
Upgrade to AT&T Unlimited Elite℠ and get HBO Max™ included.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
AT&T PREPAID: Autopay & Save
Our lowest price ever on Unlimited Plus: $50/mo. with AutoPay.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
A special deal for Floridians 55 and over
Save up to $40 a month on unlimited wireless. Introducing the AT&T Unlimited 55+ plan. Visit our store to verify eligibility to get this offer.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Jacksonville Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Old St Augustine Store location has got you covered. We’re your one-stop shop in Jacksonville, FL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Jacksonville, FL store located at 13820 Old St Augustine Rd! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    tanikqua (sorry about the spelling!) was amazing...was multitasking and taking care of 3 people at once..she was alone, and was amazing
  • 5 out of 5full starfull starfull starfull starfull star
  • 1 out of 5full starempty starempty starempty starempty star
    Went in today, waited 15 min with my son and wasn't acknowledged. The two ladies didn't even say hi or tell me how long the wait would be as they were each with another customer. Then 15 min in, I hear one closer to the door tell a person they were talking to on the phone that "when it rains, it pours" people just all want to come in at once, or it's dead. I felt it was pointed towards me, as I was the only one there waiting. One customer, gave me a look like she heard it to and I walked out with my 2 year old. Proceed to call the 800 number to get assistance in upgrading and was transferred 3x. But at least I was somewhat helped that way.
  • 5 out of 5full starfull starfull starfull starfull star
    I went in to ask some questions about my new Samsung 9+ phone. The employees were very helpful and better yet helped reduce my monthly bill. Would definitely use them again for phone purchases.
  • 1 out of 5full starempty starempty starempty starempty star
    First of all, this is the second and last time I will ever step foot into this pathetic business. Walked in on 03/10/2019 at approximately 2:00 pm. Another customer had just walked in right before me. As the same as last time, only one employee on duty. Other customer took a long time deciding on upgrading a phone. After 30 minutes of just standing there, the lone employee ( who was still waiting on the other customer) asked me what was it that I was looking to return. I said I’m looking to get a replacement screen protector under the warranty. He said what store did I purchase the original screen protector from. I told him AT@T at St. John’s Town Center. He then proceeded to tell me they didn’t carry that brand, that I would have to go to the other location. At no time did the employee attempt to tell me that he would be with me shortly. poor location, and I will let social media know not to go there!

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