AT&T Store Jacksonville Saint Johns Town Center

Day of the WeekHours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
4663 River City Drive
Suite 101
Jacksonville, FL 32246
US
We are located in St. Johns Town Center, near the Dollar Tree.
(904) 646-9117(904) 646-9117
4.3 out of 5.0full starfull starfull starfull starhalf star
(38 Reviews)
We apologize, but this store is currently closed.
Please visit our Regency Store located at 9498 Atlantic Blvd., Jacksonville, FL 32225. They are currently open Monday - Saturday, 11:00am to 7:00pm.
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MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
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About the Jacksonville Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new devices or entertainment offers? Our St. John’s Town Center location has you covered. We’re your one-stop show for all your entertainment and phone needs. Drop by and see us today! Did I mention we have internet packages and unbeatable selections of wireless accessories you’ll want to check those out too!
Where to Park
Hopefully, you’ll luck out and be in the front row! If that doesn’t happen and our front row is full, we have additional parking in the side lot.
manager photo
Meet our manager
Nadine is the perfect person to trust with all of your home services and wireless needs. Nadine has been with AT&T since 2006 and held numerous roles. She is committed to providing excellent customer service while taking time to understand your needs to create a personalize solution. Stop in today and let Nadine and her team help you with all your entertainment and wireless needs.
manager photo
Meet our manager
Nadine is the perfect person to trust with all of your home services and wireless needs. Nadine has been with AT&T since 2006 and held numerous roles. She is committed to providing excellent customer service while taking time to understand your needs to create a personalize solution. Stop in today and let Nadine and her team help you with all your entertainment and wireless needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
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    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Brooke Pioli and Julia Coleman they were fabulous and did an awesome job. Great customer service
  • 1 out of 5full starempty starempty starempty starempty star
    We just walked out of the store without receiving service. When we arrived a gentleman identifying himself as one of the managers asked our name so he could place us on the list. He then asked why we were there. He said the next available person would be with us. He then proceeded to sit down at a table and play on his iPad. The other 2 service reps were with customers so we waited. We continued to wait while he continued to sit. When one of the reps finished with his customer he walked them to the door and then began to chat with the ‘manager’. After several minutes of watching them chat we left. There was no respect shown for us or our time. We told them as we left that our time is valuable and they showed no respect for that. They both just stood there. Terrible customer service.
  • 5 out of 5full starfull starfull starfull starfull star
  • 2 out of 5full starfull starempty starempty starempty star
    Hi! I went in today with service issues on my iPhone. I have been unable to make or take calls for a few days, and when I spoke to the representative in store, she was really nice, and seemed knowledgeable, but I feel like she could have done more to help. The other representative, also at the table, was on his phone the whole time, and would offer his unasked opinion randomly without looking up from his phone. It was really odd behavior coming from a customer service person. Kind of like “I know everything, and I don’t have the time to bother explaining” attitude. The female representative suggested contacting AT&T myself when I got home, but the issue is I can’t make calls. I was able to use AT&T chat and fixed the issue within 15 minutes (Thanks, Peter!). I was left with the impression that the in store reps could not help me, so I had no choice but to figure it out on my own. Now that the issue is resolved I am a little unsettled by this, as I’m pretty sure that is what they are there for. I am unsettled especially since it took such a short amount of time to solve the issue, it probably would have been solved faster if they helped me in store via phone, and I took time out of my day to specifically visit your store (drive out of my way to the busiest place in Jacksonville, and found parking). They mentioned they had about 5 other customers come in who they helped and couldn’t find a solution, I just wanted to let them know I found a solution if anyone else comes in asking. I’m disappointed a Specialist couldn’t solve this, and I, a marketing person, could...
  • 5 out of 5full starfull starfull starfull starfull star
    Greeted immediately. Very knowledgeable. Answered all questions. Reviewed account to see if there were better options. Helped set up phone and gave us his information and customer support in case there were questions

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