AT&T Store Jacksonville Jax Mandarin
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
11113-102 San Jose Blvd
Jacksonville, FL 32223
US
We are located on San Jose Blvd, take I-95 to 295 North, and exit at San Jose Blvd. Go south and we are on the left side of the road, just past Walmart.Schedule an appointment
(904) 260-8948
4.3 out of 5.0
(39 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Cyber Week Deals are Here!
Visit our Cyber Week page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals end Friday!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Special offers and new phones for Jacksonville
Smartphone
iPhone XS offer
Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.1.00/mo.
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
Tablets
Shop Tablet Deals
Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Jacksonville?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
Smartphone
Samsung Galaxy A51 5G offer
Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.1.00/mo.
About the Jacksonville Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Jax Mandarin AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
We are located in the Riverplace Shopping Center. Once you enter the mall, proceed to the stop sign and turn right. We will be the second store on your right.
Meet our manager
Nadine leads the team of friendly experts at the Jax Mandarin AT&T store and has been with AT&T for 9+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. Nadine is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Nadine leads the team of friendly experts at the Jax Mandarin AT&T store and has been with AT&T for 9+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. Nadine is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.3 out of 5.0
(39 Reviews)- September 9, 20201 out of 5
I went to this store to get a SIM card for my Samsung Book 2 and was quickly helped by Rachel a salesperson there. She quickly had the tablet up and running. Since I was there I had my Note9 phone appraised to see if it qualified for the Note 20 trade in promotion. Next thing I know I'm getting a high five because the phone was valued enough to get the Note20 for free! great news. Then she brings out the black note20 and we begin to go over features when something odd happened. A manager came out and said great news,"you have to wait 6 months before you can get phone but I approved 90 days" WHAT?!? Then they gave me a number to call and said AT&T can help.WHAT?!?!?!?!?
I have pictures but AT&T wont let me upload them.Figure out the truth before ripping the phone out of my handsResponse from AT&TSeptember 10, 2020Hi Ryan,B. Thank you for reaching out and bringing this to our attention. - August 17, 20205 out of 5Great customer service, everyone is friendly, helpful and trying to get you the best deal.Response from AT&TAugust 17, 2020Hi Alexis G. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- February 14, 20201 out of 5Things that make you scratch your head!! When you find a dear loved one passed away, you should call AT&T before the funeral home, apparently. Seems their wireless service doesn’t care what date the death certificate has, but when you contacted them!!! So it took me 2 weeks to get to them after this tragedy. In store, girl did not cancel autopay, but did register death certificate. Today, prorated bill from AT&T. Back to store, she spoke with manager in the back??!! Sorry!!! You need to call member services. One hour, 3 transfers, 4 people later (the first 2 recommending I go to their store): policy says we can’t waive the bill. WOW!!! Seriously reconsidering my wireless carrier.
- February 14, 20201 out of 5Awful. Things that make you scratch your head!! When you find a dear loved one passed away, you should call AT&T before the funeral home, apparently. Seems their wireless service doesn’t care what date the death certificate has, but when you contacted them!!! So it took me 2 weeks to get to them after this tragedy. In store, girl did not cancel autopay, but did register death certificate. Today, prorated bill from AT&T. Back to store, she spoke with manager in the back??!! Sorry!!! You need to call member services. One hour, 3 transfers, 4 people later (the first 2 recommending I go to their store): policy says we can’t waive the bill. WOW!!! Seriously reconsidering my wireless carrier.Response from AT&TFebruary 17, 2020Hello Karen This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the customer service you deserve.
- January 16, 20205 out of 5Long story short Rachel Navarro helped me continue being an At&t Customer!
I went in a week ago to get the new iphone 11 pro 512, that said they didnt have any and to order it online, so did. After waiting past the guaranteed Delivered by time, I got onto the online chat, Spoke with this guy for an hour who told me sorry, youll have to wait a month and a half to get it shipped to you. I told him search all the stores ill go pick it up, he said no stores had them, and when I told him the apple stores in town had them, He told me to go buy it there. So fed up I decided I would go try to explain my situation to an instore rep. Rachel caught on to my problem super quick and even remembered seeing the exact phone I wanted in the back, She helped cancel the order and get the new phone ready to use!Response from AT&TJanuary 21, 2020Hi Cody B.. Serving our customers with the best service possible is something we strive for every day. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
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