AT&T Store Jacksonville Jax Mandarin

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Curbside pickup
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

11113-102 San Jose Blvd
Jacksonville, FL 32223
US
We are located on San Jose Blvd, take I-95 to 295 North, and exit at San Jose Blvd. Go south and we are on the left side of the road, just past Walmart.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

America's Best Deserve Our Best
Military and veteran families get our best price on unlimited plans starting from less than $27/mo. per line when you get 4 lines.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.
Union members can get $150 in bill credits
When you switch and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).*
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for Jacksonville

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Jacksonville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Jacksonville?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Jacksonville Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Jax Mandarin AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Jax Mandarin AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We are located in the Riverplace Shopping Center. Once you enter the mall, proceed to the stop sign and turn right. We will be the second store on your right.
manager photo
Meet our manager
Nadine leads the team of friendly experts at the Jax Mandarin AT&T store and has been with AT&T for 9+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. Nadine is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    I went to this store to get a SIM card for my Samsung Book 2 and was quickly helped by Rachel a salesperson there. She quickly had the tablet up and running. Since I was there I had my Note9 phone appraised to see if it qualified for the Note 20 trade in promotion. Next thing I know I'm getting a high five because the phone was valued enough to get the Note20 for free! great news. Then she brings out the black note20 and we begin to go over features when something odd happened. A manager came out and said great news,"you have to wait 6 months before you can get phone but I approved 90 days" WHAT?!? Then they gave me a number to call and said AT&T can help.WHAT?!?!?!?!?
    I have pictures but AT&T wont let me upload them.Figure out the truth before ripping the phone out of my hands
    Response from AT&T
    Hi Ryan,B. Thank you for reaching out and bringing this to our attention.
  • full starfull starfull starfull starfull star5
    Great customer service, everyone is friendly, helpful and trying to get you the best deal.
    Response from AT&T
    Hi Alexis G. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starempty starempty starempty starempty star1
    Things that make you scratch your head!! When you find a dear loved one passed away, you should call AT&T before the funeral home, apparently. Seems their wireless service doesn’t care what date the death certificate has, but when you contacted them!!! So it took me 2 weeks to get to them after this tragedy. In store, girl did not cancel autopay, but did register death certificate. Today, prorated bill from AT&T. Back to store, she spoke with manager in the back??!! Sorry!!! You need to call member services. One hour, 3 transfers, 4 people later (the first 2 recommending I go to their store): policy says we can’t waive the bill. WOW!!! Seriously reconsidering my wireless carrier.
  • full starempty starempty starempty starempty star1
    Awful. Things that make you scratch your head!! When you find a dear loved one passed away, you should call AT&T before the funeral home, apparently. Seems their wireless service doesn’t care what date the death certificate has, but when you contacted them!!! So it took me 2 weeks to get to them after this tragedy. In store, girl did not cancel autopay, but did register death certificate. Today, prorated bill from AT&T. Back to store, she spoke with manager in the back??!! Sorry!!! You need to call member services. One hour, 3 transfers, 4 people later (the first 2 recommending I go to their store): policy says we can’t waive the bill. WOW!!! Seriously reconsidering my wireless carrier.
    Response from AT&T
    Hello Karen This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the customer service you deserve.
  • full starfull starfull starfull starfull star5
    Long story short Rachel Navarro helped me continue being an At&t Customer!

    I went in a week ago to get the new iphone 11 pro 512, that said they didnt have any and to order it online, so did. After waiting past the guaranteed Delivered by time, I got onto the online chat, Spoke with this guy for an hour who told me sorry, youll have to wait a month and a half to get it shipped to you. I told him search all the stores ill go pick it up, he said no stores had them, and when I told him the apple stores in town had them, He told me to go buy it there. So fed up I decided I would go try to explain my situation to an instore rep. Rachel caught on to my problem super quick and even remembered seeing the exact phone I wanted in the back, She helped cancel the order and get the new phone ready to use!
    Response from AT&T
    Hi Cody B.. Serving our customers with the best service possible is something we strive for every day. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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