AT&T Store Baton Rouge Central Baton Rouge

I purchased a new phone at the Central store and was well satisfied. A young lady by the name of Katherine helped me select the best phone for my needs, helped me secure all of the savings I was entitled, and setup my phone by taking the time of transferring all of my data and apps. A very satisfying experience.

Already had problems with A T &T but went to a different store thinking it would be a different experience wrong. Amy was supposed to put a SIM card in my son new phone but she turned off my daughter phone who is 3 hours away. Now my daughter is still without a phone. I went there at 12 pm today 09/28/2021 it’s 7:43 pm my daughter still can not text or call on her phone only duo.

My husband and I received wonderful service at this AT&T store. Cat and Amber did an amazing job, was very helpful and patient with us while purchasing new phones. We would definitely recommend this store to others.

The staff was absolutely AMAZING, they helped me step by step when converting my accounts and purchasing a new phone. Although it took 5 FIVE hours to do this! At&t would not acknowledge in their system that I was purchasing a new phone that would be on my new account, so that i could purchase it and be on my way ALTHOUGH I had already signed my agreement. Instead of actually hearing what the problem was they continued to make the staff send repeated typed reports stating what the problem was and referring them to different at&t departments. Thank GOD the store workers had patients enough to continue contacting at&t's "help" department. Once we FINALLY reached a help desk worker (who was an angel sent) that actually listened to our problem and fixed the issue in LESS THAN 5 MINUTES the store had closed and I was the only customer left but the store staff still continued to assist me and treat me with the upmost respect. I give the store staff 5 stars;AT&T can have one star and that is only because of the lovely lady that finally helped us after 5 HOURS of disappoint from the rest of AT&T'S "help" department.

I was greeted and waited on as soon as I walked in the store. The Sales Rep was very friendly and patient while waiting on me as I upgraded two phones. I will visit this Att location again on next month to upgrade two more lines. Thanks for the excellent service provided at the Central, Louisiana location.