AT&T Store Baton Rouge Central Baton Rouge

The staff was absolutely AMAZING, they helped me step by step when converting my accounts and purchasing a new phone. Although it took 5 FIVE hours to do this! At&t would not acknowledge in their system that I was purchasing a new phone that would be on my new account, so that i could purchase it and be on my way ALTHOUGH I had already signed my agreement. Instead of actually hearing what the problem was they continued to make the staff send repeated typed reports stating what the problem was and referring them to different at&t departments. Thank GOD the store workers had patients enough to continue contacting at&t's "help" department. Once we FINALLY reached a help desk worker (who was an angel sent) that actually listened to our problem and fixed the issue in LESS THAN 5 MINUTES the store had closed and I was the only customer left but the store staff still continued to assist me and treat me with the upmost respect. I give the store staff 5 stars;AT&T can have one star and that is only because of the lovely lady that finally helped us after 5 HOURS of disappoint from the rest of AT&T'S "help" department.

I was greeted and waited on as soon as I walked in the store. The Sales Rep was very friendly and patient while waiting on me as I upgraded two phones. I will visit this Att location again on next month to upgrade two more lines. Thanks for the excellent service provided at the Central, Louisiana location.

I called the local store after several attempts of calling the national customer service number. The (not so) gentleman that answered the phone was rude and disrespectful as he told me that he could not help in any way. He was unwilling to research my problem and was preoccupied with handling an in store customer while I was explaining the issue. I thought that local people would be a better resource but I was badly mistaken.

Your representatives are awesome! They are quite patient with this old lady. They take the time to explain everything I don't understand. I have used this store several times and will continue to do so.

This AT&T authorized retailer has always been my go-to. Extremely knowledgeable staff. Recently, it was acquired by a network of retailers and I will see if the high quality continues. Hope it does!