AT&T Store West Covina Plaza West Covina
| Day of the Week | Hours |
|---|---|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
112 Plaza Dr
Ste 426
West Covina, CA 91790
US
We are located in the West Covina Fashion Plaza next to ChipotleSchedule an appointment
(626) 337-7195
3.7 out of 5.0
(21 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Los Angeles's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offers and new phones for West Covina
![Samsung Galaxy Ultra 5G]()
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.![iPhone 11]()
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!![iPhone SE]()
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.![Prepaid phone plans in West Covina]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in West Covina?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details![AT&T PREPAID iPhone SE (2020)]()
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the West Covina Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the West Covina AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Parking is available in front of Lazy Dog and Red Robin.
Meet our manager
Elaine leads the team of friendly experts at the West Covina AT&T store and has been with AT&T for 7+ years and is proud to serve the West Covina community providing the best in wireless and entertainment solutions. Elaine is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Elaine leads the team of friendly experts at the West Covina AT&T store and has been with AT&T for 7+ years and is proud to serve the West Covina community providing the best in wireless and entertainment solutions. Elaine is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.7 out of 5.0
(21 Reviews)- November 19, 20201 out of 5I wish I can put 0 stars. I went to activate my phone (I had an appointment) but when I arrived and told them what I wanted to do the employee told me to just go online and activate it on website and she couldn’t do it. I went and did what she told me only to find out an error occurred and the website is telling me to visit a store or call to activate phone. Now i been on hold for 90 mins still waiting. I don’t think she wanted to help anyone.
UPDATE_I just got off the phone with AT&T and turns out what the lady told us in the store doesn’t apply to us....what a waste of time she put me through. I wish she would have done her job and looked it up herself on her device but she couldn’t even do that. - November 17, 20205 out of 5This specific location had great customer service from the minute I walked in to the end. Tony was a great help and everyone else was very helpful too. I definitely recommend coming to this location.Response from AT&TNovember 18, 2020Hello Jocelyn J,
Your experience in our store matters to us. Glad to hear our staff delivered excellent service. Hope to see you again! - February 10, 20201 out of 5Horrible customer service, I went to get a new sim card for a Iphone XS, the young man who helped me took out my card out of my existing iphone installed it in the new one and sent me on my way, which didn't work because he did not do his job and make sure everything was working which wasn't I spent all day talking to the tech people to get it working. Oh and he kept the sim card that came out of the new phone, why? It has all my son's info. Tried for a couple of hours to call never got an answer. To the manager I hope you respond at my email.Response from AT&TFebruary 11, 2020Hello Maria A. This is not the experience we wanted you to have. Our goal is to provide a better experience in the future.
- April 4, 20192 out of 5very difficult to make a store appointment. Even when you have an appointment, the waiting is too, too long. The employees seems to try to help you, but if is just billing questions, or plan questions, they are not interested, or seems to care, however, if you go there and are getting a new phone, they are all for it. overall the customer service needs to improve a lot.
- March 11, 20195 out of 5
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This is not the experience we wanted you to have. Please contact the store at (626) 337-7195 and ask for Elaine or Claudia, so we can get a resolution for you.