AT&T Store Jacksonville Jacksonville

Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
1921 W Morton Ave
Jacksonville, IL 62650
US
We are located across the street from Steak and Shake by Walmart.Schedule an appointment
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4.2 out of 5.0full starfull starfull starfull starhalf star
(51 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Adams's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Jacksonville

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Jacksonville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Jacksonville?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Jacksonville Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Jacksonville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Jill leads the team of friendly experts at the Jacksonville AT&T store and has been with AT&T for 12+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. Jill is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Jill leads the team of friendly experts at the Jacksonville AT&T store and has been with AT&T for 12+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. Jill is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    I bought a new phone and got great service from Linsey. She was patient to answer all my questions and veryknowlegable. I will definitely recommend going to this store to purchase a phone.
    Response from AT&T
    Hi Linda! Thank you so much for taking time to leave our store and Lindsay a great review! Lindsay is awesome and I know she appreciates your referrals! Thanks again and come see us soon!
  • 2 out of 5full starfull starempty starempty starempty star
    i bought a new phone 9 months ago that was a challenge its self , they sold me a body guard case, and a glass screen protector(Invisible Shield). I was told if it ever breaks bring it back and it will be replaced for free.(Lifetime Warranty).So I go back yesterday to get the glass screen protector replaced, guess what i was suppose to register it, and then now pay 6 dollars to get it sent to me then i can take it back to the store and wait for hours for them to install it, so buyer beware they will sell you the highest priced stuff not necessarily the best for you, buyer beware worse than a Crappy used car salesperson
    Response from AT&T
    Hello Craig S,
    I am truly sorry for the experience you had. If you can call or come by the store and ask for me so I can make this right for you.
    Jill Hammock Store Manager
  • 5 out of 5full starfull starfull starfull starfull star
    I have bought 4 new phones in the last 8 months at Jacksonville AT & T store, and have received nothing but outstanding service! They're quite polite and knowledgeable, which can be sometimes a rare combination, especially in today's world. I wouldn't go anywhere else for mobile service and items besides here.
    Response from AT&T
    Hi James,
    Thank you so much for your business and your kind words. We appreciate the positive review. I hope you are enjoying your new phones. If you need anything we are here for you!
    Thank you again. Jill Hammock Store Manager
  • 5 out of 5full starfull starfull starfull starfull star
    Lindsay is a superstar. Over the years I have literally hated going into this store. I've found the average sales associate to be noncarring and often condescending. Lindsay is a ray of sunshine in this store. Ask specifically for her when making an appointment. She will treat you like you matter and will earnestly try to find solutions for your needs.
    Response from AT&T
    Hello Kevin,
    I want to thank you for the great review. We really appreciate the recognition you gave to Lindsay as she gives her best every day with every customer. Going forward I guarantee that we will do our best to ensure all your visits are like this visit. If you ever find it to be otherwise please ask for me to make it right. Thank you very much for your business!
    Jill Hammock Store Manager
  • 5 out of 5full starfull starfull starfull starfull star
    Minutes ago just bought new phone at Jacksonville,Illinois Corporate store. Curbside, young man at tent very nice, asked how he could help. He immediately went in store and next came Lindsay F. She is Awesome!! I even feel good about spending big money for a phone! Lindsay is wonderful!
    Response from AT&T
    Hello Connie,
    We are very happy to hear you had a great visit today. Lindsay really does her best to ensure a great experience. We hope you are enjoying your new phone. If you ever need anything come see us! We are happy to help! Thank you very much for your business and the great review!
    Jill Hammock Store Manager

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