AT&T Store Shreveport Bert Kouns

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Curbside pickup
In-store pickup
Map of 889 Bert Kouns Loop in Shreveport
Get directions to AT&T Store at 889 Bert Kouns Loop Shreveport, LA
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

889 Bert Kouns Loop
Shreveport, LA 71118
US
We are located on the corner of Bert Kouns and Kingston Rd.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Shreveport

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Shreveport Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Bert Kouns shreveport AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Bert Kouns shreveport AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
iPhone 13 now available - Fri, September 24
Parking is accessible in front, and side of location
manager photo
Meet our manager
Sheree leads the team of friendly experts at the Bert Kouns shreveport AT&T store and has been with AT&T for 8+ years and is proud to serve the Shreveport community providing the best in wireless and entertainment solutions. Shere is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    best experience I've had at a cell phone store since cell phones started
    Response from AT&T
    Hi! Your experience in our store matters to us. We value you're feedback and most importantly value you as a customer. Thank you are being the best part of AT&T.
  • full starempty starempty starempty starempty star1
    Antonio the previous manager, who is bow in Mississippi Very unprofessional and you definitely did not keep your word. May God bless you. Everything about my account is screwed up and has been from the start. Thanks. You don't have to contact me regarding this horrible experience with att...i am canceling the service. Nothing but a bunch of blaming and lies from you and your previous staff.
    Response from AT&T
    Hello KW We apologize your experience. It is not the experience that AT&T wants for our customers.
  • full starfull starfull starfull starfull star5
    We were immediately greeted by Jimmy Jones. He listened to us and went above and beyond to ensure we were satisfied with our service. He is truly an asset to your organization.
    Response from AT&T
    Hello Anthony W. We know that first impressions are very important. We value you're feedback and most importantly value you as a customer. Thank you are being the best part of AT&T.
  • full starempty starempty starempty starempty star1
    Worst service EVER! Will not do business here again!
    Response from AT&T
    Hello Holly. Your experience in our store matters to us. Please come back to the store and ask to see a manager.
  • full starfull starempty starempty starempty star2
    The ONLY reason they get a 2 is because of Keith D. He was awesome and helpful. Without him, I would give a zero star if I could.

    I told them I wanted to set up my phone myself. They opened it and messed with it anyway. Constantly making “oh, you must have MONEY!” jokes at my expense. Phone wouldn’t transfer when I got home because the associate had already messed with the setting. Had to do a factory reset on a brand new phone. Phone left me paymentless at the gas pump because it was not in service. I was told to switch SIM cards but apparently didn’t need to. Online tech support failed me. Went to take this thing back to buy one direct from Apple. I got charged a restocking fee. Assistant Manager said it was because I opened it. I said his associate opened it, not me. Then he changed his mind and said he has to charge me once it leaves the store. It took me asking for his business card before he would even come out and talk to me at all. He also said the corporate number is on the receipt. Another lie. I’m currently evaluating if I even want to be an ATT customer and have an escalated support call in the morning. Happy to ready to switch in three days thanks to one store.
    Response from AT&T
    Hi Kimberly, This is not the experience we wanted you to have. Please contact the store at (318) 682-3844 and ask for Xen so we can offer a resolution for you.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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