AT&T Store Ellicott City Arcadia Square

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 9525 Baltimore National Pike in Ellicott City
Get directions to AT&T Store at 9525 Baltimore National Pike Ellicott City, MD
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
9525 Baltimore National Pike
#106
Ellicott City, MD 21042
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Ellicott City

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Ellicott City Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Arcadia Square Store location has got you covered. We’re your one-stop shop in Ellicott City, MD. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Ellicott City, MD store located at 9525 Baltimore National Pike! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Arcadia Square Store location has got you covered. We’re your one-stop shop in Ellicott City, MD. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Ellicott City, MD store located at 9525 Baltimore National Pike! We’d love to get to know you.
Store Events
iPhone 13 now available - Fri, September 24

What our customers are saying

  • full starfull starfull starfull starfull star5
    Banky provided great customer service above and beyond while switching our phone plan and new phone purchase.
    Response from AT&T
    Wonderful to hear such a great story! Thanks for your feedback Craig
  • full starfull starfull starfull starfull star5
    Chris was fabulous, helped me get my phone up and running. This is whet I call true customer service. AT&T is lucky to have such a great employee!
    Response from AT&T
    Wonderful to hear you had what we strive to give to every customer, an amazing experience that you love to share!
  • full starfull starfull starfull starfull star5
    My daughter and I had the pleasure of working with Lorenzo to fix an ongoing problem with her phone. Lorenzo was knowledgeable, patient, kind, and very professional. I will be returning to this store because of his service.
    Response from AT&T
    Thanks for the great feedback. Renz is an amazing part of the team and were thrilled to hear you'll be back to see him.
  • full starempty starempty starempty starempty star1
    Horrible and most unprofessional customer service and untrained staff.I went to the store to get help with activation since I was not able to do at home .As soon as the agent knew I had bought the phone from Sam’s club (at the att stand by the way ) he started saying that’s what I get for not purchasing from them!I ignored all this and he called customer service coz he could not solve the issue as well.I spent one and half hours at the store including the 52 minutes the agent spent with customer service .The phone was finally activated and as soon as I got home I got an email saying thank you for visiting out store and these are the changes made on your at&t account .All I needed was my phone to be activated but at&t agent decided to do absolutely something else that I did not request .He changed the whole account plan and our bill was 706$ from the initial 250$ ,I was made the primary account holder of the account which I was not ,added a 15$ insurance plan instead of the 8.99$ that was initially there,my data plan was also cancelled! Since it was past hours when I received the email I went back to the store the following morning since the email stated the changes were made at the store .As soon as I walked in the same agent from the previous day was quick to remind me I did not purchase the iPhone 12 from them and am like am not here for any phone issues but ACCOUNT issues !He started being all defensive saying he didn’t do anything but his/her customer care colleague did that and he has nothing go to with that !He had the audacity to tell me he was not obligated to help me the previous day .While having this conversation,his colleague who I assume is the manager walked in and without even listening to me he said I should be at Sam’s club not at&t.I tried to explain to him that I was there because my account was messed up and the email clearly stated the changes were made at the Ellicott city at &t store!He did not want to listen and he started raising his voice to the extent of kicking me out of the store to call customer care and I said I am not going to stand in the rain /cold while it’s your employee/colleague who messed up my account !I went to another store and it didn’t take me 30minutes to solve the whole issue and take back the account to its original state.Mind you we upgraded the 5 phones to the iPhone 12 pro max from the at&t stand at sam’s club in November and the account was okay until yesterday (12/23/2020) when I went to this store to activate one of the phones .More reason I will keep purchasing from Grace at the at&t stand in Sam’s club (where am valued as a customer)and not this Ellicott city store .
    Side note ;I have had very good experiences at this store from another gentle man who I can’t remember his name and I made sure to let him know before I left the store because he was there .
    Response from AT&T
    We are sorry to hear about the mistakes Sams club made to your account. We love hearing that we assisted you in trying to resolve the issue but sorry at our sales location we couldn't get the account corrected. Please reach out to us at 1800-331-0500 and we will assist you in getting your account squared away.
  • full starempty starempty starempty starempty star1
    Terrible experience. After spending over an hour with wife selecting a phone and discussing backups and data transfer etc. it came time to pay. AMEX card rejected several times, Mastercard rejected several times. I have an 830+ Fica score and no outstanding balances. Salesman finally admitted they had poor wifi service. I could not believe it- The ATT store that sells Wi-Fi and devices to access it could not process a credit card purchase- great marketing. In addition my Amex card got locked due to the multiple unsuccessful attempts by your store. This is no way to run your service. Very displeased. Note you got one start because I was forced to check at least one. My rating is ZERO Stars.
    Response from AT&T
    We are sorry to hear about your experience. No one likes technological issues and are sorry to hear it didn't allow the transaction to complete. We will work with our internet provider to find any issues and correct for the future.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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