AT&T Store Norton Shores Norton Shores

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
5791 Harvey St
Unit B
Norton Shores, MI 49444
US
We are located on Harvey St, across from The Lakes Mall, in front of Kohl's and next to Red Robin.
(231) 799-2050(231) 799-2050
Your device, your way, on your schedule
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4.1 out of 5.0full starfull starfull starfull starempty star
(30 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
LG G8X ThinQ
Learn how to get the new LG G8X ThinQ & Dual Screen accessory free with online purchase of device and qualifying plan. Limited time offer & while supplies last.
AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
Check everyone off your list
Shop early and get ahead of the season with our holiday gift guide.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Featured Products

  • Google Pixel 4XL

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Google Pixel 4XL with trade-in of eligible smartphone & qualifying installment and data plans.
  • iPhone 11 Pro

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Galaxy Note10+

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Norton Shores Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
We are here to assist with all your entertainment and wireless needs!
Where to Park
Plenty of parking in the lot up front.
Special Information
We’re Hiring! Visit att.com/jobs and search 1938823 in the Keyword for more details!
manager photo
Meet our manager
Kate is committed to providing exceptional customer service and helping you find the solutions for your needs. Stop in and let Kate and her team help you with your entertainment and wireless needs.
manager photo
Meet our manager
Kate is committed to providing exceptional customer service and helping you find the solutions for your needs. Stop in and let Kate and her team help you with your entertainment and wireless needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

4.1 out of 5.0full starfull starfull starfull starempty star
(30 Reviews)
  • 1 out of 5full starempty starempty starempty starempty star
    Came in because my phone was not operating correctly. Had some issue going on so I came into the store. The store was not willing to look at my phone, ask my name, or any questions. The guy at the store, Jared, wanted to get back to his football game and told me to call Apple as I have an iPhone problem. I was surprised that he would not help me or give me any options. Very rude. He even suggested that maybe I should go to Verison to get service or help that I wanted.
    Called AT&T and they knew the exact issue I was having and will be sending me a new phone. They were so nice over the phone and helping me before I switched. Even helped me with choosing a new phone.
    If you need to go to the store do as Jared suggested and go to Verison so he can watch his football game. Maybe they will get some fresh faces who are willing to solve customer issues.
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
    We had great service, didn’t have to wait more then a couple minutes and successfully transferred a line onto our plan. I also was very appreciative that once the promotional offers were explained that after I declined they didn’t continue to shove them at me! We won’t hesitate to come back in for services.
  • 3 out of 5full starfull starfull starempty starempty star
    We went to get info on upgrading our phone. The rep we had (I think and hope) gave us correct information. He was very flat with mediocre customer service. We’ve been there before a few times and have had amazing customer service.
  • 1 out of 5full starempty starempty starempty starempty star
    U ordered phone online, waited 2hrs to pick up and they didnt have phone ready

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