AT&T Store Laurinburg Laurinburg

Just left there and I actually was there before a family and a employee actually helped them first after I had been wait 20 minutes for help

This store is empty. AT&T is not at this address. Don't waste your time to try to go there.

Rude,Rude customer service. Never seen anything like it. I waited outside 15 minutes because 2 people already in store, another man walks right in and they help him. So they walk out and say well we have not had a break all day so we are taking one so since it is 5:30 and we close at 7:00 you will need to come back tomorrow. Both of them went on break and closed. When I said something that they should put a sign up they were closed at 5;30 they become rude. Never again will I ever step foot in that store and advise others to not go there. I seriously condsidered dropping ATT after this experience and I have been with them for 6 years. And I was buying 2 phones and upgrading my service, I guess they needed a break more than the business. Unbelievable.

At&t, At&t FLRA Store and representative Aiisha Purcell in Laurinburg, NC is a liar and a thief. She lied about the promotion and couldn't provide paperwork regarding the free phone deal. She charged me taxes for the phones. We declined the deal and she did not refund all of my money. I had to dispute it with my credit card company. Now At&t is telling my spouse we owe them money because our lines were ported over and we are using their phones that we never purchased or signed for. We called At&t with Verizon on the phone stating we never ported lines to At&t and they still said we owe them money. BUYERS BEWARE! AT&T ARE CROOKS! AIISHA PURCELL IS A THEIF! AT& T FLRA STORES HIRES THIEVES!

We tried to purchase four iPhones. Rep Aiisha stated the phones were free when you port your current phone number over from your current carrier. She stated all we had to pay was taxes on the phones. Supposedly 3 phones ported over and the 4th phone did not. She stated the 4th phone has a down payment but will be credited back to the account. She stated her manager would take care of it. Then we asked for proof of the promotion and what our bill was going to be but she could not provide. She couldn't even get provide refund receipts or print out proof we declined the deal. She then stated we had to pay a restocking fee per phone. However I did not pay it because she opened the box on one phone and tore the wrapper on the other two phones. This store customer service sucks. Very shady business. They lie and mislead you to get a sale. BUYERS BEWARE!!!! Do not buy from this store. Not recommended.