AT&T Store Homewood Homewood

Compras en la tienda
Curbside pickup
Recoger en la tienda
Entrega personal
Ver:
Día de la semanaHoras
Lunes10:00 a. m. - 8:00 p. m.
Martes10:00 a. m. - 8:00 p. m.
Miércoles10:00 a. m. - 8:00 p. m.
Jueves10:00 a. m. - 8:00 p. m.
Viernes9:00 a. m. - 8:00 p. m.
Sábado9:00 a. m. - 8:00 p. m.
Domingo10:00 a. m. - 5:00 p. m.
Compras en la tienda
Programar una cita

Puedes programar una cita en esta tienda y visitarla en el horario que elijas.

17858 Halsted
Homewood, IL 60430
EE. UU.
Estamos ubicados en Halstead St, al frente de Best Buy.

Nuestra prioridad es la seguridad

  • Se requieren* y proporcionan mascarillas

  • Evaluación de salud a los empleados

  • Servicio curbside y transacciones sin contacto

  • Ambiente con distanciamiento social de 6 pies

  • Desinfección de manos y limpieza continuas

*Los clientes que estén completamente vacunados no tienen que usar una mascarilla en nuestras tiendas a menos que las leyes, reglas o regulaciones federales, estatales o locales exijan lo contrario.
Visita nuestra sitio web COVID-19: nuestra respuesta para obtener la última información.

Ofertas especiales y teléfonos nuevos para Homewood

  • Nuevo iPhone
    Apple iPhone 13

    Teléfono

    Averigua cómo los clientes nuevos y actuales pueden obtener $350 de descuento en el iPhone 13 con intercambio elegible. Consulta los detalles de la oferta.
  • NUEVO TELÉFONO
    Google Pixel 6

    Teléfono

    Averigua cómo obtener 50% de descuento en el nuevo Google Pixel 6. Consulta los detalles de la oferta.
  • Nuevo teléfono
    Galaxy A13 5G

    SMARTPHONE

    Obtén el nuevo Galaxy A13 5G en AT&T. Con una pantalla HD+ TFT Infinity-V de 6.5", cámara trasera triple y batería de carga rápida.

    6.95
    /mes
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Abre tus posibilidades. Averigua cómo los clientes nuevos y actuales obtienen el Galaxy Z Flip3 5G con $1000 de descuento e intercambio elegible.​
  • BOGO de Apple Watch de AT&T

    Reloj inteligente

    ¡Averigua cómo puedes comprar un Apple Watch y obtener $330 de descuento en un segundo Apple Watch!
  • AT&T PREPAID
    Planes de teléfonos prepagados en Atlanta

    Planes de teléfonos prepagados

    Solo abre una nueva línea en nuestro plan de $65 al mes y suscríbete al Autopay, y ahorrarás $15 al mes. ¿Es momento de tener un plan de teléfono prepagado en Atlanta?
    0.50
    /mes
    AT&T podría reducir temporalmente las velocidades de datos si la red está ocupada. El cargo de servicio del primer mes y los impuestos se cobran en el momento de la compra. Cargo por activación único de $15 si se activa en una tienda. Pueden existir otras restricciones. Ver detalles

Acerca de la tienda de Homewood

Nuestros servicios

  • iPhone 13, iPhone 13 Pro Max y iPhone Mini
  • Teléfonos móviles
  • Planes de servicio móvil y configuración
  • Activaciones de teléfonos
  • Intercambio
  • Cambio de dispositivo
  • Protección de dispositivos
  • Tablets
  • Tecnología usable
  • TV y entretenimiento
  • Internet
  • Pago y configuración de factura
  • Soluciones para pequeñas empresas

Nuestra ubicación

¡En la tienda AT&T de Homewood, nos interesa mantenerte conectado y entretenido! Desde los mejores teléfonos hasta servicios de TV para comenzar a disfrutar, cubrimos tus necesidades. Esperamos poder ayudarte a ti, nuestro vecino, con todas tus necesidades de servicio móvil y entretenimiento. ¡Acércate y visítanos hoy!
  • iPhone 13, iPhone 13 Pro Max y iPhone Mini
  • Teléfonos móviles
  • Planes de servicio móvil y configuración
  • Activaciones de teléfonos
  • Intercambio
  • Cambio de dispositivo
  • Protección de dispositivos
  • Tablets
  • Tecnología usable
  • TV y entretenimiento
  • Internet
  • Pago y configuración de factura
  • Soluciones para pequeñas empresas
¡En la tienda AT&T de Homewood, nos interesa mantenerte conectado y entretenido! Desde los mejores teléfonos hasta servicios de TV para comenzar a disfrutar, cubrimos tus necesidades. Esperamos poder ayudarte a ti, nuestro vecino, con todas tus necesidades de servicio móvil y entretenimiento. ¡Acércate y visítanos hoy!
foto del gerente
Conoce a nuestro gerente
Jeysin lidera el equipo de amables expertos en la tienda AT&T de Homewood, ha trabajado para AT&T durante más 5 años y se enorgullece de servir a la comunidad de Homewood ofreciendo las mejores soluciones móviles y de entretenimiento. A Jeysin le apasiona ofrecer una experiencia al cliente extraordinaria y asegurarse de que nuestros clientes sepan cuánto los valoramos y apreciamos.

Lo que dicen nuestros clientes

  • estrella completaestrella completaestrella completaestrella completaestrella completa5
    Received excellent, patient & well informed service from NIGEL, whose laid-back demeanor helped me in every way possible. So friendly, nice & knowledgeable. His colleague JAY was also fabulous & offered assistance & meaningful suggestions during my in-store session. I walked out happy, and I usually absolutely dread going in there. Not anymore! Those two folks totally changed my mindset. Less stress in my life now. HUGE thanks!
  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    Horrible Service, if I give 0 stars I would. Placed an online order on 7/5 and received the email at 11:14am advising the phone was ready for pickup 7/6. I was in the area so I completed the email which gives instructions for curbside pickup. I entered the information and I waited over 20 minutes in my vehicle. There were several people entering the store so I figured it would be better to walk in since I wasn't sure if they'd take those people before bringing my order out. I saw three customers leave while I was sitting in my vehicle waiting. I get in the store only to be advised by this hispanic lady that the wait was 30 minutes. Why is there a 30 minute wait for an online order of which was indicated to be ready via email over 20 minutes ago? She indicated they were short staff and didn't have control of the email. That sounds like an AT&T problem not the consumers. Not to mention I had already waited 20 minutes in my vehicle after checking in via email and several people had apparently been helped and left during this time.
    Also I beg to differ they don't have control of the email, the system doesn't send an automatic email advising the merchandise is ready. A person had to send the email.
    She was also very rude and responding across the store while sitting with a customer. She said you can either wait or not. How unprofessional! The appropriate approach would've been to excuse herself from the customer and walk overto speak with me since she interrupted the security person I was speaking with. The time it took her to go back and forth with me, she could've went and got my order right? I called and reported her and canceled my order at the store because I refuse to deal with ignorance.
    She needs customer service training. I am a manager and wouldn't dare have an employee as such and if I found out my employee acted in such a way they'd be written up.

    I ordered the phone for pickup at the Orland Park location at 7170 W 159th. How ironic is it that I placed the order there, received the email advising my order was ready. This email didn't have the curbside instructions in the email, it indicated to bring your ID, card used for purchase and come right in. I got to the store and was greeted by an employee. I advised I was there for a online order pickup and gave my name. The representative went to the back and retrieved my order. Came out asked for my ID and gave me my order. I said, is that it. He responded, yep that's all. I was in the store for 1 minute maybe less. I explained what happened earlier and he replied "why would you have to wait for 30 minutes or more for an order of which is packaged and paid for"? My thoughts exactly, that's the reason you order online. Thanks Orland Park location, I appreciate your excellent customer service. The Homewood location is a joke. Never do busy there.
    Respuesta de AT&T
    Hello Tasha B. We apologize for the experience you had. We are working hard to fully staff our location to ensure all your needs are met when visiting our location. With online pick up orders, we treat all of our interactions the same where we would like to answer all of your questions and assist with device set up. The reason we don't just hand you a device is so we can ensure your account has all of the discounts and promotions you qualify for. This is not the experience we wanted you to have. We hope to serve you in a more timely manner on your next visit.
  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    If I could give this store zero stars I would.I came to this store on three different occasions to have my name changed in their system and each time there was only three customer service rep that was working. This is a corporate store and to wait over an hour on three different occasions is just poor service. This store needs to have better customer service.
  • estrella completaestrella completaestrella completaestrella completaestrella completa5
    I am writing to commend the ATT employee Gina who works at the AT&T store located at 17858 Halsted Street, Homewood, IL 60430.

    I visited the Homewood Store on December 29, 2020 at 4:39pm. Gina greeted me warmly and professionally.
    I informed Gina that I purchased an IPhone 11 over the phone with an AT&T representative. I received the phone via mail and was told by the phone representative to trade my old IPhone 7 plus to a local store to receive a $350 credit (to be divided over the next 30 months)

    Gina activated my new IPHONE11 and explained the process in detail. Gina also made sure to confirm that my phone had been backed up recently so that I would not lose important information.
    I have recently lost my mother and if I had lost irreplaceable photos, videos and messages I would have been devastated. Gina made sure that my phone was activated and that I did not lose any information.

    Because my new phone was being activated over the Homewood store Wi-Fi it took an hour for the entire process. I also overheard another employee mention that Gina's shift was scheduled to end at 5:30pm. Gina did not make me feel insignificant or rushed. Gina was detailed and patient. I also had difficulty remembering the password to on of the Apple ID's needed to transfer my information. Gina assisted me in being able to retrieve the password so that I could continue the activation process in the store.

    During this visit I told Gina about the promotion that the ATT phone representative sold me. Gina checked and informed me that the ATT phone representative was not thorough and had not given me accurate information.
    The truth was that there had been a promotion that would have allowed me to receive at IPHONE12 that the phone representative did not disclose to me.

    I was very upset with the ATT phone representative and the fact that I had been given incorrect information. I was tempted to return the phone, leave ATT and patronize a competitor.

    Gina calmly walked me through the options, she apologized for the error even though it was not her error at all. She informed me that the promotion I had would be a $10 credit per month for 30 months which would be $300 total credit not $350.
    Because I had already received the IPHONE11 and because Gina provided excellent customer service I decided to proceed with the activation and remain an ATT customer.

    My phone was activated in the store and although there was a snowstorm outside Gina made sure that I was comfortable with my new phone. Gina also informed me that I had 45 days to turn in my old IPhone 7plus in order to receive the $300 credit. Gina went above and beyond because Gina did not leave the store until she had completed the entire process with me. I cannot express how grateful I am that Gina did not simply leave me because her shift was ending soon or have me wait for another store representative. Gina answered all my questions and made sure I was comfortable and my phone worked properly. I left the store before Gina did.

    I was able to take my new phone and old phone home to make sure that all my information transferred over. I then returned to the Homewood store on December 30, 2020 at 5pm and Gina processed the trade in of my IPhone 7plus so that I can receive my $10 credit per month for 30 months. Gina also sold me a $40 screen protector for my new phone.

    Because of Gina’s professionalism, warmth, knowledge of ATT products, policies and procedures I went from a frustrated customer seeking to leave ATT to a customer who is satisfied and who will shop at the Homewood IL store from now on.
    Respuesta de AT&T
    Wow !! Hello Ebony Peggs!!! I am so happy our friendly staff was able to make your experience a memorable one!!!! Please do not hesitate to tell your friends and family how were able to give them the same experience!!
  • estrella completaestrella completaestrella completaestrella completaestrella vacía4
    Cachon, customer service was professional, knowledgeable and caring. I came in with my father who is in his 80's and she took very good care of him. She was patient, caring and knowledgeable on how to work the phone and fix his issue. Because of her excellent service I will recommend this store to others.

Teléfonos móviles, planes y accesorios

AT&T PREPAID

Disfruta de la libertad de AT&T PREPAID con planes que te permiten pagar tu uso por adelantado sin atarte a un contrato a largo plazo. Obtén llamadas y mensajes de texto ilimitados en los EE. UU. y los datos que necesitas sin contrato anual, sin verificación de crédito, con envío gratis y sin cargo por activación para pedidos por Internet. Compra teléfonos prepagados de AT&T de las primeras marcas que amas o trae tu propio dispositivo (BYOD) compatible.

SMARTPHONES POPULARES

Cuando estés listo para un iPhone 13 nuevo o cualquier teléfono nuevo, AT&T lo facilita. Encontrarás de todo, desde los últimos smartphones con muchas funcionalidades hasta dispositivos para enviar mensajes de texto y realizar llamadas principalmente. Escoge entre las marcas más populares como Apple, Samsung y LG, entre otras.

ACCESORIOS

AT&T tiene los accesorios que necesitas para decorar y proteger tus dispositivos. Estuches resistentes y fundas elegantes para teléfonos, y cargadores para mantenerte con carga. Tenemos audífonos para niños y adultos y auriculares con micrófono así cómo también los nuevos Apple AirPods Pro para mantenerte conectado a tu música favorita y más. Obtén envío gratis, devoluciones gratis y recogida en la tienda; simplemente pide en línea antes de las 4 p. m. y estará listo en un plazo de dos horas.

Preguntas frecuentes

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Rápido. Fácil. Todo por Internet.

  • Recibe tu pedido hoy

    Elige Curbside Pickup o AT&T Right To You al finalizar la compra para una entrega más rápida, o selecciona el envío estándar.

    El envío estándar puede tener demoras debido a las restricciones por el COVID-19. La entrega en el mismo día está sujeta a la disponibilidad. Solo en algunas áreas. Consulta att.com/righttoyou para obtener más información.

  • Consulta tu elegibilidad

    Consulta si eres elegible para la financiación sin cargo inicial y sin afectar tu puntaje de crédito.

    Requiere acuerdo de 30 meses con tasa de interés anual (APR) del 0%. Clientes elegibles y con buenos antecedentes.

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