AT&T Store Cincinnati Rookwood

Compras en la tienda
Curbside pickup
Recoger en la tienda
Entrega personal
Ver:
Día de la semanaHoras
Lunes10:00 a. m. - 8:00 p. m.
Martes10:00 a. m. - 8:00 p. m.
Miércoles10:00 a. m. - 8:00 p. m.
Jueves10:00 a. m. - 8:00 p. m.
Viernes10:00 a. m. - 8:00 p. m.
Sábado10:00 a. m. - 8:00 p. m.
Domingo11:00 a. m. - 6:00 p. m.
Compras en la tienda
Programar una cita

Puedes programar una cita en esta tienda y visitarla en el horario que elijas.

2692 Madison Rd
Suite J
Cincinnati, OH 45208
EE. UU.
Nos ubicamos en Madison Rd, en Rookwood Pavilion Plaza, al lado de Starbucks.

Nuestra prioridad es la seguridad

  • Se requieren* y proporcionan mascarillas

  • Evaluación de salud a los empleados

  • Servicio curbside y transacciones sin contacto

  • Ambiente con distanciamiento social de 6 pies

  • Desinfección de manos y limpieza continuas

*Los clientes que estén completamente vacunados no tienen que usar una mascarilla en nuestras tiendas a menos que las leyes, reglas o regulaciones federales, estatales o locales exijan lo contrario.
Visita nuestra sitio web COVID-19: nuestra respuesta para obtener la última información.

Ofertas especiales y teléfonos nuevos para Cincinnati

  • Nuevo iPhone
    Apple iPhone 13

    Teléfono

    Averigua cómo los clientes nuevos y actuales obtienen el iPhone 13 por $0 con intercambio elegible. Ve detalles de la oferta.
  • NUEVO TELÉFONO
    Google Pixel 6

    Teléfono

    Averigua cómo obtener el nuevo Google Pixel 6 por $15 al mes. No requiere intercambio. Ve detalles de la oferta.
    15.00
    /mes
  • Nuevo iPhone
    Apple iPhone 13 Pro

    Teléfono

    Averigua cómo los clientes nuevos y actuales obtienen el iPhone 13 Pro con hasta $800 de descuento con intercambio elegible. Ver detalles de la oferta.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Abre tus posibilidades. Averigua cómo los clientes nuevos y actuales obtienen el Galaxy Z Flip3 5G con $1000 de descuento e intercambio elegible.​
  • BOGO de Apple Watch de AT&T

    Reloj inteligente

    ¡Averigua cómo puedes comprar un Apple Watch y obtener $200 de descuento en un segundo Apple Watch!
  • AT&T PREPAID
    Planes de teléfonos prepagados en Cincinnati

    Planes de teléfonos prepagados

    Solo abre una nueva línea en nuestro plan de $65 al mes y suscríbete al Autopay, y ahorrarás $15 al mes. ¿Es momento de tener un plan de teléfono prepagado en Cincinnati?
    50.00
    /mes
    AT&T podría reducir temporalmente las velocidades de datos si la red está ocupada. El cargo de servicio del primer mes y los impuestos se cobran en el momento de la compra. Cargo por activación único de $15 si se activa en una tienda. Pueden existir otras restricciones. Ver detalles

Acerca de la tienda de Cincinnati

Nuestros servicios

  • iPhone 13, iPhone 13 Pro Max y iPhone Mini
  • Teléfonos móviles
  • Planes de servicio móvil y configuración
  • Activaciones de teléfonos
  • Intercambio
  • Cambio de dispositivo
  • Protección de dispositivos
  • Tablets
  • Tecnología usable
  • TV y entretenimiento
  • Internet
  • Pago y configuración de factura
  • Soluciones para pequeñas empresas

Nuestra ubicación

¡En la tienda AT&T de Rookwood, nos interesa mantenerte conectado y entretenido! Desde los mejores teléfonos hasta servicios de TV para comenzar a disfrutar, cubrimos tus necesidades. Esperamos poder ayudarte a ti, nuestro vecino, con todas tus necesidades de servicio móvil y entretenimiento. ¡Acércate y visítanos hoy!
  • iPhone 13, iPhone 13 Pro Max y iPhone Mini
  • Teléfonos móviles
  • Planes de servicio móvil y configuración
  • Activaciones de teléfonos
  • Intercambio
  • Cambio de dispositivo
  • Protección de dispositivos
  • Tablets
  • Tecnología usable
  • TV y entretenimiento
  • Internet
  • Pago y configuración de factura
  • Soluciones para pequeñas empresas
¡En la tienda AT&T de Rookwood, nos interesa mantenerte conectado y entretenido! Desde los mejores teléfonos hasta servicios de TV para comenzar a disfrutar, cubrimos tus necesidades. Esperamos poder ayudarte a ti, nuestro vecino, con todas tus necesidades de servicio móvil y entretenimiento. ¡Acércate y visítanos hoy!
Conoce a nuestro gerente
Samantha lidera el equipo de amables expertos en la tienda AT&T de Rookwood, ha trabajado para AT&T durante 1 año y se enorgullece de servir a la comunidad de Cincinnati ofreciendo las mejores soluciones móviles y de entretenimiento. A Samantha le apasiona ofrecer una experiencia al cliente extraordinaria y asegurarse de que nuestros clientes sepan cuánto los valoramos y apreciamos.

Lo que dicen nuestros clientes

  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    I am rating this for directv. DO NOT EVER GET DIRECTV. They will routinely jack the price up for the same service. Then if you call to cancel, they will magically offer you a promo price for being a valued customer.
    If that was the case, then why would I have to call to get the promo? Then, if you do get the promo, you have to be careful because it will end and your price shoots back up.
    When I tried to cancel, I told them I wanted it cancelled immediately. They scheduled it to be cancelled at the end of the month. I had to call back then days later to get it cancelled because they did not do it at midnight the day of the first call as they told me they would. They refunded me, but only from the day of the second call, not the first call. An extra $40. I had to call a third time. Spent over an hour on the phone for them to eventually tell me they can't do anything. I have had directv over 20 years and this is how they treat me at the end. So much for being a valued customer.
  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    Horrible, now locked into a contract for tv i was told didn't exist, also ran my credit after I specifically asked them not too, now when calling att customer service they say oh thats a store issue and happens all the time, you need to call them, also the reward they said you get the $100 turns out thats a lie too and the reward center said oh looks like you don't get one. So much lies have transpired here that I literally have to use my attorney to help get me out of this hole of deception.
  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    Horrible experience resulting from call the following day by in-store representative! My actual review is posted to google, Facebook page as well as store's Facebook page, yelp to name a few! These reviews can and will be edited once customer service is rendered as it was explained to me in store!
  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    We're right in the midst of a pandemic nationwide and a crisis globally and this is how my "customer service" went with a follow up call from sprint personnel employed at this location. My in-store service was great!! My review through the automated text system should reflect that. The call from Lee who initially identified as the manager the following evening changed my whole view on this store and my overall experience with at&t store employees as well. The initial conversation was professional and courteous, that quickly changed. Just a few minutes in to the call I realized I needed to have my wife start recording the conversation. We have 2 lines with at&t and was really considering adding a 3rd for our oldest daughter. After this, we may actually be considering switching providers altogether. I went to this location in person yesterday, Thursday April 16th with my wife's phone, apparently ruined according to the store rep. Who handled my transaction. We decided to pay the difference and upgrade to newer phones, meaning our bill would reflect that adding payments for 2 new phones to our monthly payment. I had to leave, drive the half hour back home to get my I.d. As well a little over $500 in cash which had to be paid before we could upgrade. Ultimately this transaction went smooth, the representative, Matt who helped me in the store advised I could take my old phone home as it was still working, after he checked with a manager, this way I could transfer all my info. Via WiFi and a new app at home because he informed me it would take several hours. He did inform me as I was leaving that if I didn't bring the phone back they could just put the difference of what I owed on the phone on my bill, a little over $180. I advised him I would touch base with my wife on that but that we would most likely just bring it back as a trade-in. Fast forward to Friday april 17th, one day later. We tried several times in several different ways, including the recommended data transfer app to move our pictures, nearly 3,000 pictures of our 3 kids to my new phone! Ultimately this didn't work, we decided the remaining amount owed on the phone was well worth keeping all the pictures of our children as well as possibly use this phone for our daughter's line, needless to say we decided to just keep the phone and prepare to pay the difference on the next billing cycle. I get a call shortly after 5 in the afternoon about the phone, I was advised by Lee that I had to bring the phone back because it was already in their inventory as a trade-in. I explained what I was told by Matt, approved by a manager before I left the store the day prior. Lee proceeded to tell me that was a mistake on the employee's part and I needed to bring the phone back, he has gotten very rude at this point. I explained what I had been advised, furthermore I can only be charged what I still owed on the phone, roughly $180. Lee informed me I needed to bring the phone back again, I explained to him that the employee's mistake wasn't my problem, put what I owe on my bill as I was advised would happen. He informed me at this point that he wasn't technically the manager and couldn't do anything like that and advised me that it was my problem and I needed to bring the phone back. I asked for names and a customer service number and terminated the call as it had quickly turned in to a harassment style conversation. you made a mistake on your end, correct that on your end! Your inventory is not my responsibility! Correct the issue and please do not contact me with any more unprofessional, harassing phone calls. I nor my family need any more stress in these hard-times being inflicted on us by this outbreak of the corona virus! We're doing everything on our end to stay afloat, including paying our at&t cellular bill per our agreement with at&t.
  • estrella completaestrella vacíaestrella vacíaestrella vacíaestrella vacía1
    We're right in the midst of a pandemic nationwide and a crisis globally and this is how my "customer service" went with a follow up call from sprint personnel employed at this location. My in-store service was great!! My review through the automated text system should reflect that. The call from Lee who initially identified as the manager the following evening changed my whole view on this store and my overall experience with at&t store employees as well. The initial conversation was professional and courteous, that quickly changed. Just a few minutes in to the call I realized I needed to have my wife start recording the conversation. We have 2 lines with at&t and was really considering adding a 3rd for our oldest daughter. After this, we may actually be considering switching providers altogether. I went to this location in person yesterday, Thursday April 16th with my wife's phone, apparently ruined, later to find out after it died and was re-charged it worked just as before, only it had a busted screen, which happened several weeks prior. according to the store rep. Who handled my transaction. We decided to pay the difference and upgrade to newer phones, meaning our bill would reflect that adding payments for 2 new phones to our monthly payment. I had to leave, drive the half hour back home to get my I.d. As well a little over $500 in cash which had to be paid before we could upgrade. Ultimately this transaction went smooth, the representative, Matt who helped me in the store advised I could take my old phone home as it was still working, after he checked with a manager, this way I could transfer all my info. Via WiFi and a new app at home because he informed me it would take several hours. He did inform me as I was leaving that if I didn't bring the phone back they could just put the difference of what I owed on the phone on my bill, a little over $180. I advised him I would touch base with my wife on that but that we would most likely just bring it back as a trade-in. Fast forward to Friday april 17th, one day later. We tried several times in several different ways, including the recommended data transfer app to move our pictures, nearly 3,000 pictures of our 3 kids to my new phone! Ultimately this didn't work, we decided the remaining amount owed on the phone was well worth keeping all the pictures of our children as well as possibly use this phone for our daughter's line, needless to say we decided to just keep the phone and prepare to pay the difference on the next billing cycle. I get a call shortly after 5 in the afternoon about the phone, I was advised by Lee that I had to bring the phone back because it was already in their inventory as a trade-in. I explained what I was told by Matt, approved by a manager before I left the store the day prior. Lee proceeded to tell me that was a mistake on the employee's part and I needed to bring the phone back, he has gotten very rude at this point. I explained what I had been advised, furthermore I can only be charged what I still owed on the phone, roughly $180. Lee informed me I needed to bring the phone back again, I explained to him that the employee's mistake wasn't my problem, put what I owe on my bill as I was advised would happen. He informed me at this point that he wasn't technically the manager and couldn't do anything like that and advised me that it was my problem and I needed to bring the phone back. I asked for names and a customer service number and terminated the call as it had quickly turned in to a harassment style conversation. you made a mistake on your end, correct that on your end! Your inventory is not my responsibility! Correct the issue and please do not contact me with any more unprofessional, harassing phone calls. I nor my family need any more stress in these hard-times being inflicted on us by this outbreak of the corona virus! We're doing everything on our end to stay afloat, including paying our at&t cellular bill per our agreement with at&t.

Teléfonos móviles, planes y accesorios

AT&T PREPAID

Disfruta de la libertad de AT&T PREPAID con planes que te permiten pagar tu uso por adelantado sin atarte a un contrato a largo plazo. Obtén llamadas y mensajes de texto ilimitados en los EE. UU. y los datos que necesitas sin contrato anual, sin verificación de crédito, con envío gratis y sin cargo por activación para pedidos por Internet. Compra teléfonos prepagados de AT&T de las primeras marcas que amas o trae tu propio dispositivo (BYOD) compatible.

SMARTPHONES POPULARES

Cuando estés listo para un iPhone 13 nuevo o cualquier teléfono nuevo, AT&T lo facilita. Encontrarás de todo, desde los últimos smartphones con muchas funcionalidades hasta dispositivos para enviar mensajes de texto y realizar llamadas principalmente. Escoge entre las marcas más populares como Apple, Samsung y LG, entre otras.

ACCESORIOS

AT&T tiene los accesorios que necesitas para decorar y proteger tus dispositivos. Estuches resistentes y fundas elegantes para teléfonos, y cargadores para mantenerte con carga. Tenemos audífonos para niños y adultos y auriculares con micrófono así cómo también los nuevos Apple AirPods Pro para mantenerte conectado a tu música favorita y más. Obtén envío gratis, devoluciones gratis y recogida en la tienda; simplemente pide en línea antes de las 4 p. m. y estará listo en un plazo de dos horas.

Preguntas frecuentes

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Rápido. Fácil. Todo por Internet.

  • Recibe tu pedido hoy

    Elige Curbside Pickup o AT&T Right To You al finalizar la compra para una entrega más rápida, o selecciona el envío estándar.

    El envío estándar puede tener demoras debido a las restricciones por el COVID-19. La entrega en el mismo día está sujeta a la disponibilidad. Solo en algunas áreas. Consulta att.com/righttoyou para obtener más información.

  • Consulta tu elegibilidad

    Consulta si eres elegible para la financiación sin cargo inicial y sin afectar tu puntaje de crédito.

    Requiere acuerdo de 30 meses con tasa de interés anual (APR) del 0%. Clientes elegibles y con buenos antecedentes.

    Comenzar a comprar
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