AT&T Store San Jose Capitol Square Mall

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Curbside pickup
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Map of 436 N Capitol Avenue in San Jose
Get directions to AT&T Store at 436 N Capitol Avenue San Jose, CA
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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436 N Capitol Avenue
San Jose, CA 95133
US

Special offers and new phones for San Jose

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About the San Jose Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in San Jose, CA, inside Capitol Square Mall. We're located at the corner of Capitol and Giannotta nestled in-between Five Guys and America's Best Contacts & Eyeglasses near Target. Conveniently located off I-680, we serve the San Jose area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in San Jose, CA, inside Capitol Square Mall. We're located at the corner of Capitol and Giannotta nestled in-between Five Guys and America's Best Contacts & Eyeglasses near Target. Conveniently located off I-680, we serve the San Jose area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Worst customer service. There were 2 employees (one was a trainee), 1 customer when I walked in to pick up my curbside order (which apparently not working). Daisy didn't acknowledge me, but she did address the 3rd customer to walk in. When she was doing something else, I asked her if I could just pick up my curbside order, she said no that I had to wait until she was done transferring phones and wiping out the first customer's phone. After 10 mins of waiting, she finally came over to me without greeting hi. I had to greet her with hello and tell her I'm here to pick up my order and order number. She said there aren't any orders and didn't bother to look up my information or help me any further. I showed her my confirmation that the order was ready for pick up. She said she said she doesn't have it and maybe it got cancelled after 48 hours. I said ok it's only been 24 hours since I received the noticed, but since I'm here can I just purchase a phone? She rolled her eyes and asked me what I'm looking for? I told her an iphone13 which they show in stock at this location. She said she couldn't help me and that she had to help another customer. I don't understand why I was refused service. Discrimination, perhaps? I just got off the phone with ATT and they said my order is ready at the store and it cannot be cancelled. I will have to wait for it to cancel itself and then purchase at another location. I never want to see or deal with that rude store associate again.
  • full starempty starempty starempty starempty star1
    April 13, 2022
    REALLY BAD COSTUMER SERVICE. THE WORST I HAVE ENCOUNTERED SO FAR. Really bad and rude service of an employee Whose name she said was Nancy. She was going to help me, but because I asked her why she let someone in before 10 am and not let me in, she said AT&T allows employees to let family members in before opening time but not customers. I asked why she let her in but not me. She said she was her family and the store lets them have their family in even if the store is not opened yet.
  • full starfull starfull starfull starfull star5
    Eric is awesome, hands down the best employee there. Be sure to ask for him.
  • full starfull starfull starfull starfull star5
    My granddaughter, whose in San Jose, shattered her phone, after having to go to a hotel because her apt complex was on fire and she was already stressed out from that. She went to the Capitol Ave, San Jose Store to get help. She’s on my AT&T plan, but I’m in Oregon. Robert helped us by having me call the main service store to have them give her permission to buy a phone without me present..then he took really good care of her, kept her calm and assured her he’ll help her get a phone and transferred her info to it. He also kept in touch with me to make sure I knew how this affected my bill and helped lower my monthly payment. He’s such an asset to this store and my granddaughter and I really appreciate how he went above and beyond to help us.
  • full starempty starempty starempty starempty star1
    Overall, the service was ok, but what was discussed and what I've seen on my 1st 3 bills do not match. I am so disappointed with the billing and the lack of clarity on the promotions. I should be paying less than I was with my prior service provider, instead I'm paying more and this idea that it can take 3 billing cycles to get the billing correct because of promotion issues is a bunch of manure! I shouldn't have to call the billing to get things corrected. and if the promotion is for free internet, I should get FREE internet and not have to call to get a corrected invoice each month. The worst part is that because the bill comes after the 2 week return without penalty, so no way to get out of this bs until the time is up on the phones or until I change to a new provider!

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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