AT&T Store San Jose Hidden Glen North

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Curbside pickup
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Map of 2980 E Capitol Expy in San Jose
Get directions to AT&T Store at 2980 E Capitol Expy San Jose, CA
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

2980 E Capitol Expy
Ste 60
San Jose, CA 95148
US
Located next to Safeway; in the same shopping plaza as In-N-Out

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

  • Shopping hours for high risk individuals

Check out COVID-19: Our Response webpage for the latest information.

Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
LIMITED TIME AARP OFFER
Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.

Special offers and new phones for San Jose

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00
    /mo.
    Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in San Jose

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in San Jose?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the San Jose Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Evergreen Commons AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Evergreen Commons AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
There is plenty of self parking available in the plaza.
manager photo
Meet our manager
Elias leads the team of friendly experts at the Evergreen Commons AT&T store and has been with AT&T for 4+ years and is proud to serve the San Jose community providing the best in wireless and entertainment solutions. Elias is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Extremely long and frustrating wait time. We checked in and started waiting outside due to the Covid restrictions on capacity and we have no problem with that. After waiting about 25-30 minutes an associate finally came out and said “oh I didn’t know it would take this long, do you mind if i help you outside?” Why don’t you offer to help us outside sooner!?! Are you ok with us waiting so long without a clue of when we will be served? Our transaction took about 5-10 minutes but we had to wait so long when it appears that we obviously could have been helped much faster. And it’s really frustrating to watch a customer constantly go to the door to relay information to someone outside. As we stood in line outside , some customer inside kept coming to the door to relay information to someone outside. Seems to me like maybe the other person should have been the one doing the transaction, and I’m sure this is a big part of why it took so long for us to be helped . The employee that helped us was nice enough. But overall it would be better if this place was more cognizant of how long people have been waiting and try to help them faster.
    Response from AT&T
    Hello John L We know that first impressions are very important. We hope to serve you in a more timely manner on your next visit.
  • full starfull starempty starempty starempty star2
    They usually have excellent customer care and timing so that, if you do have to wait, it's not long. However, when I decided to get new phone accessories because my screen protector had cracks and the like, I can only say the initial meeting went well. I was promised the missing product that I already paid for, I would just have to swing by and pick it up. After four attempts (over the course of two weeks) and a two hour wait (where they only helped two new groups throughout that entire wait time and I thought some very uncharitable thoughts) I was told that the product was out of stock. My final verdict? If you know what you want, you'll probably get what you want because it's a big store, which I would have them four to three stars for. However, woe to you if you think you'll get it fast though and why I'm only giving two.
    Response from AT&T
    Hello stephanie L We want all of our customers to be given exceptional service every visit. Our goal is to provide a better experience in the future.
  • full starempty starempty starempty starempty star1
    Uneducated Customer Service. I went to exchange my phone but instead customer service rep tried to sell me a promotion, tell me I had to pay a $55 restocking fee on an unopened box, and after 20mins of reviewing my account on his iPad he said I had to call Customer Care to have my phone exchange. In short, I called Customer Care and he suggested I go back to the Store and ask for the manager. After 3 hours of going back and forth, the manager took care of my exchange. Seriously, in store Customer Service Representative should be knowledgeable and honest. Why is it so difficult to exchange a new Phone that is unopened. It baffles me.
    Response from AT&T
    Hi Armando, S.., We want all of our customers to be given exceptional service every visit. We will work with our employees to ensure you are provided with the customer service you deserve.
  • full starfull starfull starfull starfull star5
  • full starfull starfull starfull starfull star5
    We were very happy with her service. She was detailed oriented, professional, polite and knowledgeable.
    Response from AT&T
    Hello tdnguyen0 Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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