AT&T Store West Des Moines Water Tower Place

In-store shopping
Curbside pickup
In-store pickup
Map of 4100 University Ave in West Des Moines
Get directions to AT&T Store at 4100 University Ave West Des Moines, IA
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Request in-store appointment

You can schedule an appointment at this store and visit on your schedule.

4100 University Ave
Suite 114
West Des Moines, IA 50266
US
We are located in Water Tower Plaza, in the same parking lot as Best Buy.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for West Des Moines

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the West Des Moines Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the West University AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the West University AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking located in the lot to the front and side of the building

What our customers are saying

  • full starfull starfull starfull starfull star5
    Johnathan is the guy to deal with he is wonderful and the best look him up
  • full starempty starempty starempty starempty star1
    This is the worst store in DSM. Don't waste your time with these people, should be 0 stars but it requires one.
  • full starempty starempty starempty starempty star1
    No ai servicio
  • full starempty starempty starempty starempty star1
    One of the worst experiences I’ve had with customer service. My wife and I came in and got AT&T TV and we’re told for signing up that we would get a rewards card; that was back in September, still waiting for the card. Called the store spoke with the manager and she seemed to be helpful at first, willing to solve the problem; but the service has gone down hill from there. I have not been able to get ahold of her, she does not answer her “personal phone” and each time I call the store I get the same response “I’ll forward it onto my manager “. I just want a response of yes or no, will we be getting a rewards card like we were told or no and why we aren’t getting it. I feel like AT&T needs to educate their employees on what offers they’re allowed to give and what ones they aren’t. After our contract is up we will go elsewhere for our tv services. Oh and also the employees need to make sure to tell customers that they’ll be charged for the first bill like the day after they sign up. On top of activation fees.
    Response from AT&T
    Hello Dennis,

    We apologize and want to correct this! This is not the experience we wanted you to have. Dennis please reach out to me at 602.317.5493. I want to ensure we take care of you.

    Kenney
  • full starempty starempty starempty starempty star1
    Decent enough experience getting my plan set up, but the manager was one of those people who wear their mask wrong and it made me deeply uncomfortable. There didn't seem to be a way to get away from her, as the other person working was in training and she was teaching him how to set up a plan through us.
    Response from AT&T
    Hello Cara,

    Your experience in our store matters to us. This is not the experience we wanted you to have. Thank you for bringing this to our attention.

    Kenney

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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