AT&T Store West Des Moines Water Tower Place

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
4100 University Ave
Suite 114
West Des Moines, IA 50266
US
We are located in Water Tower Plaza, in the same parking lot as Best Buy.Schedule an appointment
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3.4 out of 5.0full starfull starfull starhalf starempty star
(26 Reviews)
Map of 4100 University Ave in West Des Moines

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Des Moines's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for West Des Moines

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • Smartphone
    Samsung Galaxy S21+ 5G

    Smartphone

    Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in West Des Moines

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in West Des Moines?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the West Des Moines Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the West University AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
Parking located in the lot to the front and side of the building
manager photo
Meet our manager
Joslyn leads the team of friendly experts at the West University AT&T store and has been with AT&T for 3 years and is proud to serve the West Des Moines community providing the best in wireless and entertainment solutions. Joslyn is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated
manager photo
Meet our manager
Joslyn leads the team of friendly experts at the West University AT&T store and has been with AT&T for 3 years and is proud to serve the West Des Moines community providing the best in wireless and entertainment solutions. Joslyn is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    One of the worst experiences I’ve had with customer service. My wife and I came in and got AT&T TV and we’re told for signing up that we would get a rewards card; that was back in September, still waiting for the card. Called the store spoke with the manager and she seemed to be helpful at first, willing to solve the problem; but the service has gone down hill from there. I have not been able to get ahold of her, she does not answer her “personal phone” and each time I call the store I get the same response “I’ll forward it onto my manager “. I just want a response of yes or no, will we be getting a rewards card like we were told or no and why we aren’t getting it. I feel like AT&T needs to educate their employees on what offers they’re allowed to give and what ones they aren’t. After our contract is up we will go elsewhere for our tv services. Oh and also the employees need to make sure to tell customers that they’ll be charged for the first bill like the day after they sign up. On top of activation fees.
    Response from AT&T
    Hello Dennis,

    We apologize and want to correct this! This is not the experience we wanted you to have. Dennis please reach out to me at 602.317.5493. I want to ensure we take care of you.

    Kenney
  • 1 out of 5full starempty starempty starempty starempty star
    Decent enough experience getting my plan set up, but the manager was one of those people who wear their mask wrong and it made me deeply uncomfortable. There didn't seem to be a way to get away from her, as the other person working was in training and she was teaching him how to set up a plan through us.
    Response from AT&T
    Hello Cara,

    Your experience in our store matters to us. This is not the experience we wanted you to have. Thank you for bringing this to our attention.

    Kenney
  • 1 out of 5full starempty starempty starempty starempty star
    Absolutely terrible service. Will never go back. I know good help is hard to find, so perhaps you should offer more to get qualified reps.
    Response from AT&T
    Hello T, Our number one goal is to provide you with an exceptional customer experience and take pride in doing so. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future. Thank you for the feedback as we will not take it for granted. -Trae (store manager)
  • 5 out of 5full starfull starfull starfull starfull star
    Excellent efficient service, Nate did a terrific job!
  • 5 out of 5full starfull starfull starfull starfull star
    Great staff member helped me solve all my issues and walked out with what I needed in a very short timeframe. Great customer service by individual.

More locations in the West Des Moines area

  • Map of 4100 University Avenue in West Des Moines
  • AT&T Store West Des Moines South 68th Street

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    490 S 68th Street
    West Des Moines, IA 50266
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.31 mi to your search
    Map of 490 S 68th Street in West Des Moines
  • AT&T Store Des Moines Merle Hay Road

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    3737 Merle Hay Road
    Suite 500
    Des Moines, IA 50310
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.78 mi to your search
    Map of 3737 Merle Hay Road in Des Moines

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