AT&T Store Des Moines Merle Hay Road
In-store shopping
Curbside pickup
In-store pickup
View:
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
In-store shopping
Schedule an appointmentYou can schedule an appointment at this store and visit on your schedule.
3737 Merle Hay Road
Suite 500
Des Moines, IA 50310
US
We are located on the corner of Merle Hay Rd and Douglas, next to Chipotle.
(515) 331-1625
Everyone gets our best deals! Come visit the Des Moines store and take a look at the current iPhone deals.
Our top priority is safety
Face masks required* and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.
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Special offers and new phones for Des Moines
![Apple iPhone 13]()
Phone
iPhone 13
Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.![Google Pixel 6]()
Smartphone
Google Pixel 6
Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.![Samsung Galaxy S21 FE 5G]()
SMARTPHONE
Samsung Galaxy S21 FE 5G
Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.15.00/mo.![Samsung Galaxy Z Flip3 5G]()
Smartphone
Samsung Galaxy Z Flip3 5G
Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in. See offer details.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
Learn how to get $200 off Apple Watch with more trade-in options. See offer details.![Prepaid phone plans in Des Moines]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Des Moines?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.
About the Des Moines Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Merle Hay AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
At the Merle Hay AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Meet our manager
Naomy leads the team of friendly experts at the Merle Hay AT&T store and has been with AT&T for 3 years and is proud to serve the Des Moines community providing the best in wireless and entertainment solutions. Naomy is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
What our customers are saying
4.0- August 4, 20214After a very rocky start the manager convinced us not to walk across the street to ATT&Ts three big competitors and had James assist us switching from Consumer Cellular to AT&T. James is very knowledgeable and was eager to make us comfortable and assure us that he had our interests and concerns in mind. Due to some issues at Consumer Cellular our switching over to AT&T took longer than expected but James maintained a calm, professional manner at all times and was pleasant with us, other customers and other employees who had questions. AT&T is lucky to have James.Response from AT&TAugust 7, 2021Hi Mark J. Our number one goal is to provide you with an exceptional customer experience. James is a very knowledgeable associate and I'm thrilled that he was able to deliver! We sincerely appreciate you and all our customers! We sincerely appreciate you and all our customers! - Store managers Naomy & Paul
- June 18, 20211I scheduled an appointment online and when we arrived, they told us they don't take any online appointment and they also told us to go outside and wait. What kind of customer service is this? We have been using ATT for so long and my whole family are using ATT as well but after today we will change to another carrier. This just happened today at this location.Response from AT&TJune 19, 2021Hello Linda C, This is not the experience we wanted you to have. We want to help everyone in a timely manner and apologize that this was not the case. Please come in and ask to speak to the manager -Naomy- I will gladly help you with all your needs or call me directly at 5153311625. - Store Manager Naomy.
- May 14, 20215Recently had questions about my account, Ashley was able to help me quickly and got all my questions answers happily.Response from AT&TMay 18, 2021Hi Charlette.
Thank you for the review! We think Ashley is awesome and are happy she answered all of your questions. Feel free to recommend her to your friends and family!
Thank you
Store Managers - Joslyn and Naomy - May 6, 20215James was a great help when I visited this store to upgrade my phone. Quick and efficient.Response from AT&TMay 14, 2021Hello Linsay, J
Thank you for the review! We are glad James was quick and efficient and could get you the phone you want! Don't be afraid to let your friends and family know how awesome your service was and tell them James would love to help them as well!
Thank you - Store Managers Joslyn and Naomy - April 30, 20211Sold me the wrong cord for my daughter's phone, were compeletely rude about not having my mask completely on as I walked in the door and walking around sterilizing everything. The CDC just said that surface transmission is not an issue. Get a grip.Response from AT&TMay 6, 2021Hello Lori G
Thank you for reaching out. Your experience in our store matters to us. Please contact the store at 515-331- 1625 and ask for Joslyn or Naomy so we can get a resolution for you.
Thank you,
Joslyn and Naomy - Store Managers
Cellphones, plans & accessories
AT&T PREPAID
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Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
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Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
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