AT&T Store Austin Research Boulevard

Day of the WeekHours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
10001 Research Blvd
Ste. 130
Austin, TX 78759
US
Just South of Target on Rersearch Blvd.
(512) 231-1100(512) 231-1100
Your device, your way, on your schedule
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4.4 out of 5.0full starfull starfull starfull starhalf star
(34 Reviews)
New Year. New Phone.
New Year's resolutions, no problem! Visit us today and let us help you find the perfect phone, smartwatch and accessories to help you track your goals!
AT&T Unlimited
Our best plans, our best prices on the best network. AT&T may slow data speeds when the network is busy. Add'l charges, usage, speed & other restr's apply. Based on GWS OneScore Sept. 2019.
AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
Get our lowest price ever on fiber-fast internet
For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.

Special offers on your favorite phones

  • iPhone XS

    Learn how to get an iPhone XS 64GB for $0/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 off in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung Galaxy Note10+ 5G

    Learn how to switch to AT&T & get up to $950 off in bill credits on a new Galaxy Note10+ 5G with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • Samsung S10e

    Learn how to get the Samsung S10e 128GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $0/mo. Limited Time. Requires new line and eligible unlimited svc. Promo price after credits over 30 mo. $30 Activ. & other terms apply.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Austin Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the heart of Research Boulevard and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Store Events
National Law Enforcement Appreciation Day! - Thu, January 9, All Day
Where to Park
Parking is located in the parking lot in front of the store.
manager photo
Meet our manager
Who better to trust your business or personal wireless & entertainment needs with than Edward and his team of highly regarded & knowledgeable experts. Collectively, Edward and his leadership team, have over 30 years of expertise in the wireless industry and they are committed to helping you find the best personalized solution. Stop by today and let Edward & The Gateway Team help you with all of your business or personal wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust your business or personal wireless & entertainment needs with than Edward and his team of highly regarded & knowledgeable experts. Collectively, Edward and his leadership team, have over 30 years of expertise in the wireless industry and they are committed to helping you find the best personalized solution. Stop by today and let Edward & The Gateway Team help you with all of your business or personal wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    This is my second time to purchase an iPhone from this store. My phone upgrade and plan conversion from pre-pay to post-pay was fast and convenient thanks to the store manager, Ed, and to Ray, the second time for him to service my cell phone requirements and needs. Thank you Ed and Rayman for knowledgeable, efficient, courteous and professional service. Definitely recommend this ATT store location and personnel for outstanding performance! ~ Thanks again, Radman
    Response from AT&T
    Hello Radnamd, Ed and Ray love to wow their customers. We are glad they were able to do this for you! Please come see us again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    I received email stating they want to help and to call store and discuss with manager. I called, never received a call back. This store is a complete joke.
    Response from AT&T
    Hello Jeff
    Our number one goal is to provide you with an exceptional customer experience. We want to help everyone in a timely manner and apologize that this was not the case. We're sorry we fell short of your expectations and your experience in our store matters to us. We'll work to make sure the next experience is much better. Please contact the store and ask for a member of management so we can make this right.
  • 5 out of 5full starfull starfull starfull starfull star
    I had been having a great deal of trouble using the AT&T website to make changes to my service, and I had spent more time on it than I should have.

    I decided to go into my local AT&T store.
    When I got there, the store was busy, so the manager, Dionne, said that someone would be with me shortly.

    After only a few minutes, she came back over to me, and said she'd handle my needs herself since the other employees were still busy helping other customers.

    While doing her other jobs (handling walk-ins and helping the other employees with their tasks), she answered all of my questions, switched my service to what I needed, and updated my account.

    It was a fantastic experience!
    Response from AT&T
    Hello Steven, thanks for your feedback. Dionne is a great asset to our team and we are happy she took care of your business needs. We hope to connect with you soon.
  • 5 out of 5full starfull starfull starfull starfull star
    I had an unusual issue with AT&T and was unable to solve it online or by calling. After months of frustration, I ended up calling this store and spoke to Edward, the store manager. Not having an account with AT&T and asking for help getting AT&T to move their equipment from a utility pole that was leaning on our fence was not something he had to help me with, but he chose to. After 2 e-mails, the equipment has been removed from the pole so now the city can remove the pole preventing further damage to the fence.
    Honestly, Edwards actions shouldn't be too unusual, but these days having someone do more than they need to is extraordinary. Edward, thanks for being very customer/service oriented.
    Response from AT&T
    Hello Karen F, Our number one goal is to provide you with an exceptional customer experience. We are glad Edward was able to help with this issue and are happy to help anyway we can. We hope to connect with you soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Abraham C was friendly, professional and helpful replacing my glass screen protector.
    Response from AT&T
    Hello Eve P, Our number one goal is to provide you with an exceptional customer experience. Serving our customers with the best service possible is something we strive for every day. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.

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