AT&T Store Austin The Domain

Day of the WeekHours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
11909 Domain Drive
Suite 130
Austin, TX 78758
We are located across the street from Whole Foods.
(512) 833-9440(512) 833-9440

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
AT&T has the fastest wireless network in Austin
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
Get our lowest price ever on fiber-fast internet
For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S10e

    Learn how to get the Galaxy S10e for $5/mo + $150 reward card. Online only. Req's new line, eligible installment & unlimited plan.
  • iPhone XR

    Learn how to get the iPhone XR 64GB for $5/mo + $150 reward card. Req's new line, eligible installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Austin Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the heart of the Domain and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
There’s a plenty of parking behind our store in the connected three-level car garage. If it just happens to be full, there is additional parking across the street in the Whole Foods parking lot. Just stopping by for something quick? There is also 15-minute parking on the 1st level of the garage!
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Jordan. Jordan is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Jordan & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Jordan. Jordan is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Jordan & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories


    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Had a complicated problem needing managerial help. Arrived 1:45. At about 1:55 was told manager was on lunch break, back by 2:45. I left and came back at 3:45. Waited until 4:10 or so. Left. Employees allows customers to be masked or not, depending on whiny ness. I went to Gateway store. Dionne and her clerk took care of the problem with care and professionalism.
    Response from AT&T
    Hello Daniel, We want to help everyone in a timely manner and apologize that this was not the case. We hope to serve you in a more timely manner on your next visit!
  • 1 out of 5full starempty starempty starempty starempty star
    I went to the store to make my monthly payment on the account.

    This was on Sunday (11/24/2019) between 6:00 p.m. and 7:00 p.m.

    Normally, when I make my payment at the store, I use the automatic kiosk machine. It's easy, convenience, and very efficient.

    But this store did not have one, so a customer service representative volunteered to do the transaction.

    The representative asked me for my phone number to pull the account, I did. He then asked me to show him my I.D., to verify the name in the account, I did.

    He then said oh no sir I need you to take it out of your wallet so I can scanned it through my device.

    This is where things turned sour.

    I said, no. Look I'm only here to make a payment. I've done this before, after 9+ years you get to do it more than once, all you need is to compare the name of the I.D. with the one in the account, and there you go.

    Easy, what's the problem?

    Well, check this out.

    He then proceeded to say that he won't be able to process the payment unless he gets to scan my I.D. ... What?

    Yes, won't be able to process payment unless, what I already described.

    I've been with AT&T for over 9 years and never once had a customer service representative refuse to take payment.

    I mean I'm just trying to pay my bill here. That's all. It doesn't get any easier than that...

    So, unable to process payment b/c he didn't get to scan my I.D. on his little device. Wow, unbelievable...

    And what's up with all this scanning thing? Why does this CSR gets to think that he is entitled to scan my I.D.?

    I thought the premise here was AT&T provide a service and I as a consumer will pay for that service.

    That's what I was trying to do here.

    I always thought company value when customers pay their bill.

    Am I missing something here?

    BTW, I gave you a 1 star rating b/c I couldn't give you a Zero.

    In this particular instance, I think that's what this customer representative deserves.
    Response from AT&T
    Hi Victor, This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    I walked into the store half an hour before closing time to ask a simple question about losing the internet in my pre paid unlimited internet SIM card that I purchased 3 weeks before, I talked to the person who was standing and doing nothing about it. The person name was Marco, who did not greeted me and looked very bored. It did not bother me initially, but he start getting angry of my questions and told me he can’t help me I need to call customer service. i did not accept his unprofessional behavior, so I talked to another person in the store, who was extremely helpful and looked at my phone immediately noticed that my cellular data button was switched off.Marco’s attitude was extremely bad and should not be assigned a job handling customers, because he lacks:1- The talent of interacting with customers.2- Unprofessionalism in handling customers complaint.3- Technically not competent to resolve minor technical issues.4- Not adding value to the company as sales agent.
  • 5 out of 5full starfull starfull starfull starfull star
    Staff here was extremely helpful. They provided us great information and we got our sim cards very easily. Thank you!
  • 2 out of 5full starfull starempty starempty starempty star
    Costumer service, the guy who took care of me seemed bothered to attend me and help me with. The place was basically empty there was only two people there which they were being taken care of then this guys called Marco came out from the back he didn't even said hi to me nor was friendly like every employee is. Which I've never had this problem with any of the employees because everyone's always giving a great costumer service and always are friendly. But this guy really seemed bothered to help me out and basically just told me you can set up your phone at home and then after a little pause he said or here. Making it in sound like I don't have the time for this; I was very disappointed on his costumer service but as always happy with y'alls service.

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