AT&T Store Charlotte Steelcroft Pkwy

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
13545 Steelecroft Pkwy
Suite 100
Charlotte, NC 28278
US
We are located in the shopping strip with Hickory Tavern Grill and Fitness Together.Request an Appointment
SHOP NOW
2.9 out of 5.0full starfull starfull starempty starempty star
(19 Reviews)
AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Charlotte's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Charlotte

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Charlotte

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charlotte?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Charlotte Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Charlotte, NC. We're located at the corner of Steelcroft Parkway and Little Gem Lane, next to Fitness Together and Ameri-Kitchen. Conveniently located off NC-49, we serve the Yorkshire and Brown Road area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service! My complicated issue with internet and TV service was assessed and resolved expertly. I was ready to cancel my order but left with AT&T TV and a firm internet installation date. I am now a satisfied customer.👍
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible customer service. Negative attitudes. Arrogant attitudes. Unhelpful. While helping me the employee left me alone at the round table and helped two other customers as they came in the store. I finally left and went elsewhere to purchase mt two new phones. Will never shop there again.
  • 4 out of 5full starfull starfull starfull starempty star
    I was finally contacted by Nate today regarding my trade in and my issue has been resolved, thank you to those involved.
  • 1 out of 5full starempty starempty starempty starempty star
    If I could give 0 stars I would. I traded my phone in February of this year. The credit was never applied to my account. They have no record of my trade in even though it’s is on my receipt. I’ve tried resolving this with Nate for weeks now. He won’t return my calls and he claimed he was waiting on an email from his manager. This has been going for a month now with no call back after he told me he was waiting on an email from his manager. I’ve called back twice since then, I haven’t received any resolution and he hasn’t called me back (I left messages). This is ridiculous and this is not good customer service. Ive been calm and patient and now I’ll be escalating this.
  • 1 out of 5full starempty starempty starempty starempty star
    If I could select no star I would, I arrived to the store 20 min before close for a simple restart of my phone and was denied entry into the store. I knocked on the door for 7 min and was completely ignored. He even asked the customers stand in front of him as if I would go away. Completely disrespectful and I
    will not be visiting this store!

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    Charlotte, NC 28273
    US
    phone
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    Suite D
    Pineville, NC 28134
    US
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    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
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