AT&T Store Pineville Pineville

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Curbside pickup
In-store pickup
Personal delivery
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

9433 Pineville Matthews Rd
Suite D
Pineville, NC 28134
US
We are located in the Skatell's shopping center, beside Carolinas Place Mall.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

Mother’s Day gift guide
Gifts to celebrate the one who’s always there for you. Get great deals on some of the latest phones and devices.
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.
Union members can get $150 in bill credits
When you switch and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).*

Special offers and new phones for Pineville

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Pineville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Pineville?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Pineville Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Pineveill Mathews Rd AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Pineveill Mathews Rd AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Sanstone Health and Rehabilitaiton - Thu, May 13, 11:30am to 3:30pm
Parking is available on all sides of the building, so finding a spot is always easy.
manager photo
Meet our manager
Eric leads the team of friendly experts at the Pineveill Mathews Rd AT&T store and has been with AT&T for 13+ years and is proud to serve the Pineville community providing the best in wireless and entertainment solutions. Eric is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    I needed assistance today, I went to this store and the rep who was servicing me stopped in the middle of our conversation to talk on the phone with her friend! She ignored the fact that I was even their and waiting for an explanation for a solution to my problem. She left me to talk to customer service on my own while being on hold for 30 minutes with them I still found no solution to my problem. I am so disappointed with the customer service as a veteran and a customer to Att since 2015 I will be switching providers.
  • full starempty starempty starempty starempty star1
    This store is unprofessional. Last week I had to speak to a manager and she insulted me saying that I need handle my complaints with customer service online. I was issued a service I did not ask for and they did nothing to help me in the store. They did not even give me the right number to call. Melany called the store manager Eric and he did not help either
  • full starfull starfull starfull starfull star5
    Amazing service!!
  • full starempty starempty starempty starempty star1
    This store has the worst customer service, and they do not honor their promotions. We worked with the sales rep Michelle to upgrade one of our phone lines. She sold us 2 free months of internet service, which we agreed too. After 2 weeks, we decided we did not want the internet service so we cancelled. We received a bill for $150 more than our normal bill which included the first months charge of internet service among other unexplainable fees. When I contacted Michelle she had me on hold for over 45 minutes and said she would call me back so she can review my account with her manager. Needless to say, she never called back. We had to contact the ATT loyalty program for further assistance. After 6 calls, over 4 hours on hold, the poorest customer service from Michelle, and never hearing back from her manager, our issue was not resolved. Today we contacted the loyalty program and finally we were able to get some assistance. I will never purchase or upgrade from this location. And as a business owner, my company has contracted with ATT for my employees phone services. Effective May 1st, we will not be renewing our phone contracts.
  • full starempty starempty starempty starempty star1
    I did not have a good experience with Santasia at this store at all. She was very unprofessional and rude. She was talking on her phone while assisting me. She did not try to help me find solutions to questions I had about my acct. I will not be returning to this store because of her poor customer service.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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