Device help

Get step-by-step help and info for your device.

BatteryBoost

This tutorial walks through the BatteryBoost feature.

Battery life

Tips and tricks to extend your battery performance.

Charge the battery

Tips on charging your battery.

Connect Smartphone to Wi-Fi

Connect your Smartphone to your mobile hotspot Wi-Fi network.

Connect PC or Mac to Wi-Fi

Connect your computer to your mobile hotspot Wi-Fi network.

Connect tablet to Wi-Fi

Connect your tablet to your mobile hotspot Wi-Fi network.

Connect WPS devices

Learn how to connect WPS devices.

Connected devices

View connected devices.

Data usage

View your data usage.

Dual band Wi-Fi

Use the Dual-Band Wi-Fi feature.

Guest Wi-Fi

Set up and manage Guest Wi-Fi.

Signal & cellular data

View the cellular network signal and turn your mobile data connection and international roaming on or off.

USB tethering

USB tether your device with your computer.

Wi-Fi connection details

View the Wi-Fi connection details for your device.

Wi-Fi network name & password

View the Wi-Fi network name and password for the Home Base wireless network.

Access AT&T Wi-Fi manager

This article goes over how to access Unite Manager.

Specifications

Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Learn How to Clean Your Device

Get tips on the best way to keep your device clean.

Connect to AT&T Network

This article describes how to connect to a network.

Device assembly

Install and remove the SIM and battery.

Device setup

Set up your device for the first time or after having done a factory reset.

My wireless number

View the wireless number associated with your SIM card.

On screen navigation

Learn how to navigate your device

Power device on or off

Turn your device on and off.

View messages

View and delete messages and alerts on your device.

Content filtering

Determine what content is displayed when using your device.

Forgot AT&T Wi-Fi manager log on

This article describes what to do in the event you forget your AT&T Wi-Fi manager log on.

Schedule

Set the time period your mobile hotspot Wi-Fi network is available.

Secure my device

Lock the device screen, set and change security lock, and locate device.

Adjust Wi-Fi range

Optimize the Wi-Fi signal strength on your device.

Adjust Wi-Fi Standby

Set the amount of time to wait when no devices are connected to either Wi-Fi network before going into standby mode (Wi-Fi radio turns off).

Block or unblock devices

Block and unblock devices from connecting to your device.

Display

Change the display time out, brightness and orientation.

Find IMEI & device ID

Locate the IMEI and device ID number

Software update for the AT&T Unite Explore (AC815S)

Learn how to update the software of the AT&T Unite Explore (AC815S).

Software version

Determine your current device software version and check for updates.

View & manage data

Access Usage Manager to view data usage, set data limits, and see the apps using the most data.

Can't access certain websites

What to do if you can't access certain websites when using your device.

Limited or no connectivity

Troubleshoot limited or no connectivity on your device.

Mobile hotspot Wi-Fi not found

This article describes what to do if the network is not found.

Reset Device

Perform a soft, factory, and alternate master reset of the device.