Software update for the AT&T Unite Explore (AC815S)

Software update for the AT&T Unite Explore (AC815S)

Latest update
Getting started
Update & verify software
Previous updates

Latest update

  • What's changing: Data usage fix


  • Release date: July 23, 2018
  • Firmware version: NTG9X40C_11.14.08.35 (SVN 07)
  • PRI version: 23112816, 02.05
  • File size: 0.02MB

Getting started

  • You can download the update via Firmware Over the Air (FOTA). 
  • You must connect your device to the AT&T data network to download the update.

Update & verify software

To update the software
  1. Make sure your device is fully charged and connected to the AT&T data network.
  2. From the home screen, scroll to and tap Settings.
  3. Tap Software.
  4. Tap Check for updates now.
  5. Follow the on-screen prompts to download and install the update.
  6. The device automatically restarts once the new software successfully installs. 

To verify the software
  1. From the home screen, scroll to and tap Settings.
  2. Tap About.
  3. Tap Device Information.
  4. Scroll down to view the Firmware Version and PRI Version.
  5. The device has the latest software if Firmware and PRI Versions matches the current update details.

Previous updates

May 24, 2018
  • What's changing: AP Isolation for Enterprise
  • Firmware version: NTG9X40C_11.14.08.35 (SVN 07)
  • PRI version: 23112816, 02.04
  • File size: 91.4MB
Sept. 27, 2017
  • What's new: Enhancement for dead-battery charging
  • What's changing: Fixed Mobile Share Plan overlap when roaming and updated firmware
  • Firmware version: NTG9X40C_11.14.08.28
  • File size: 91MB
Oct. 19, 2016
  • What's new: Support for Mobile Share Rollover Data SM and 3 Carrier Aggregation
  • What's changing: Enhanced plan description in data usage details
  • Firmware version: NTG9X40C_11.14.08.11
  • File size: 91MB

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