Samsung Galaxy Watch Active2 (SM-R825U/SM-R835U)

Device help

Find step-by-step help for your device.
View Popular Solutions

Browse device topics


Browse the Web

Browse the web, manage browser tabs, and bookmarks.

Download Apps & Games

Download apps from the Galaxy Apps store through your watch or smartphone.


Call Features

Get familiar with in-call options, including muting and speakerphone, as well as advanced call features, such as creating a conference call.


Learn how to add, view, delete, customize by adding a picture or ringtone, and back up your contacts.


Airplane Mode

Learn how to turn Airplane Mode on and off using the Moments bar or through Settings.


Learn how to turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.

Signal & Cellular Data

View cellular network signal, turn cellular data connection, international roaming, and mobile data connection on or off.


Turn Wi-Fi on or off, connect to a Wi-Fi network, and remove a Wi-Fi network.


Activate Your Watch

Activate your device on the cellular network using Bluetooth or a QR code.

Learn how to clean your device

Get tips on the best way to keep your device clean.

Gestures & Motion

How to use air gestures and motions, and access additional motions and gestures.

Getting Started

Find out how to get started with your new device.

Keyboard & Typing

Access keyboard settings, use swype, auto-complete suggestions, emojis, and speech-to-text.

Learn & Customize the Home Screen

Add shortcuts and widgets, change watch face, and more.

QR Code

Use a QR Code to set up the eSIM mobile network.


Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.

Watch Assembly

Learn how to change the wristband of your device.


Manage Email

This tutorial shows how to manage email on your device.    

Send & Receive Email

Learn how to send and receive email.

Send & Receive Messages

Create and respond to text (SMS) or picture (MMS) messages, add, save, and view received attachments and more.



Keep track of all the things you need to know like due dates and locations.

S Health

Learn how to access and use S Health to track health statistics and exercise. 

Hello Bixby

Hello Bixby allows you to quickly set reminders, create voice dictation, search and access content on your phone and on the internet.


Learn how to set up and access SOS on the device.

Voice Notes

Learn how to create, access, and delete a voice note.


Access the calendar on your device and learn how to manage events.

Change Clock Style

Learn how to change the style of the clock on your device.


Learn how to use one smartphone number across multiple devices to send and receive texts, make and receive calls, and more.

PPT Controller

Learn how to use PPT controller on the watch to manage a slideshow.


Find My Mobile

This tutorial shows how to find your device in the event of it being lost or stolen.

Secure My Device

Lock the device screen, set and change security lock.



Accessibility features allow you to improve the usability of your device for users affected by impaired vision or hearing.

Date, Time & Alarm

Learn how to manually set the date and time on your device as well as use the alarm clock.


Change the display time out and brightness.

Notifications & Alerts

Learn how to access and adjust notification sound settings, turn notifications on or off, and more.


Change volume settings, ringtones, and do not disturb.


Available Memory

Check the available device storage.

Find IMEI, Phone & Serial Number

View the device IMEI, phone, and serial number.

Software update for the Samsung Galaxy Watch Active2 (SM-R825U/SM-R835U) for the Samsung Galaxy Watch Active2 (SM-R825U/SM-R835U)</p>

Learn how to update the software of the Samsung Galaxy Watch Active2 (SM-R825U/SM-R835U).

Software Version

Determine your current software version and check for updates

View & Manage Data

Access Usage Manager to view data usage, set data limits, and see the apps using the most data.


Reset Device

Perform a soft, factory, and alternate master reset of the device.


Access Voicemail

Check your voicemail messages.

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

Set Up Voicemail

Set up voicemail.

Having device issues?

Fix common service and device problems.