AT&T Store Palos Heights Palos Heights

In-store shopping
In-store pickup
Personal delivery
View:
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
11901 Harlem Avenue
Palos Heights, IL 60463
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Palos Heights

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Palos Heights

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Palos Heights?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Palos Heights Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Palos Heights location has got you covered. We’re your one-stop shop in Palos Heights, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Palos Heights, IL store located at 11901 Harlem Avenue! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Palos Heights location has got you covered. We’re your one-stop shop in Palos Heights, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Palos Heights, IL store located at 11901 Harlem Avenue! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Terrible service and the information given was incorrect. I had to make 2 phone calls to ATT to correct the new service that I was supposed to be saving $10 on when in fact the new bill was $49 more. Extra fees were not explained. I’m now out that money and only had it 1 week. I was also given incorrect information on a tv plan when I considered changing the awful uverse service I have. I must say that the 2 people who helped me on the phone were amazing. I won’t return to this store and will consider dropping ATT after decades.
    Response from AT&T
    Hello Mariann! Thank you for taking the time to leave a review about your experience at the AT&T store in Palos Heights. We are sorry to hear that you were misquoted on your services. If you would like to provide more information about your visit, please contact us at custexp@mobiletelltd.com. We would love the opportunity to speak with you so that we can ensure this will not happen again. Thank you and have a great day!
  • full starfull starfull starfull starfull star5
    I had a great experience at AT&T in Palos Heights! Eric was super helpful and patient! Thanks, Eric!
    Response from AT&T
    Hello Holly! Thank you for taking the time to leave a review about your experience at the AT&T store in Palos Heights. We hope to see you again!
  • full starfull starfull starfull starfull star5
    Great experience at the Palos Heights location! Eric was very patient and helpful! Thanks, Eric!
    Response from AT&T
    Hello Holly! Thank you for taking the time to leave a review about your experience at the AT&T store in Palos Heights. We look forward to working with you again!
  • full starempty starempty starempty starempty star1
    The worst experience I ever had and will never come back!! My husband and I bought apple watches online for store pick up IT CLEARLY SAYS ONLINE TO BRING A DRIVERS LICENSE ONLINE OR PASSPORT!!!!! So we get the notification that are watches are ready we get to the store give them our passport and they refused to use our passport mindyou we already paid we were only trying to pick it up and there was no damage at all on my husbands passport. Well long story short we walked out with no watches and short over $ 100 that we now have to wait to get back!! Thanks AT&T y’all have been great !!
    Response from AT&T
    Hello. We apologize for any inconvenience your visit may have caused you. We strive to offer our customers the best experience possible, this review does not depict that. We would love the opportunity to learn from this experience and resolve any issues we have caused. Please email support@mobiletelltd.com with an additional description of your experience so we can offer our support. Thank you.
  • full starfull starfull starfull starfull star5
    Great customer service, I had questions about my email not working and they were able to take care of it in 60 seconds.
    Response from AT&T
    Hello David. We are pleased that the staff at our AT&T Palos Heights location was able to answer your questions! Thank you for the kind remarks and we hope to see you back in the store soon.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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