AT&T

The AT&amp;T Trade-in program allows you to turn in your old wireless phones and other devices to receive credit from AT&amp;T for the value of the device or as part of an AT&amp;T device offer. 
 
With our quick online process, it&#39;s fast and easy!

<ul>
	<li>Answer a few questions to find out how much your device is worth.</li>
	<li>Choose to have a prepaid trade-in kit sent to you or print a label and use your own materials.</li>
	<li>Track the status of your trade using our <a aria-label="tracker" class="jsx-2725997832 _1QRfu " href="https://tradein.att.com/trade-in-status" rel="noopener" tabindex="0">tracker</a></li>
</ul>

<ul>
	<li>You&rsquo;ll get an email with details on how to send in your old device.</li>
	<li>Your prepaid shipping supplies will arrive within 10 business days.</li>
	<li>Send us your old device within 30 days of activating your new one.</li>
	<li>Before mailing, turn off activation locks like Find My iPhone and Google Activation locks to limit processing delays and avoid losing your trade in value.</li>
</ul>

Once you&rsquo;ve met all promo requirements, you&rsquo;ll receive the promo credits within 1-3 billing cycles.

For trade-in value received as part of a trade-in promotion, bill credits will be applied to your AT&amp;T account in equal amounts over 30.

 
For trade-in value received in store or via a promotional card, you may use the trade-in value in any combination to:

<ul>
	<li>Purchase AT&amp;T devices and accessories.</li>
	<li>Apply a service payment to your AT&amp;T account using an AT&amp;T promotion card.</li>
	<li>Apply the value towards an AT&amp;T Next UpSM&nbsp;down payment using an AT&amp;T promotion card.</li>
</ul>

You may submit up to five (5) devices during a twelve-month period.

AT&amp;T constantly monitors the industry to offer competitive trade-in values&mdash;taking into consideration the device&#39;s make, model, and condition. If the device shows signs of wear it will still be accepted and the value will be adjusted accordingly.

You can request a replacement kit&nbsp;<a aria-label="here" href="https://tradein.att.com/contact-us" rel="noopener" tabindex="0">here</a>.

If the trade-in value of a device is zero, you can mail your device in for recycling. You can also take your device to an AT&amp;T store location and drop it into the recycling bin.

If you have any questions regarding how to erase personal information from your device, refer to the owner&#39;s manual or manufacturer&#39;s website. If you need additional information and you don&#39;t have your owner&#39;s manual, try the <a aria-label="Device How-To Center" href="http://www.att.com/devicehowto/" rel="noopener">Device How-To Center</a>.

If you&rsquo;re trading in your device as part of a national trade-in promotion, your eligible promotional credit will be applied to your bill within 3 billing cycles. Note: You must ship your old device within thirty (30) days of activating your new device to remain eligible for promotional credit.

If you&rsquo;re completing the trade-in process in an AT&amp;T store, and you choose not to participate in a trade-in promotion, your standard trade-in value is available instantly.

Save big when you trade in your old device

Your trade-in options

Buy a new device, trade-in your current one

Get an AT&T promotion card for your old devices

Already have your new phone?

Out with the old, in with the new