AT&T Store New York West 125th Street

Day of the WeekHours
Monday9:00 AM - 8:30 PM
Tuesday9:00 AM - 8:30 PM
Wednesday9:00 AM - 8:30 PM
Thursday9:00 AM - 8:30 PM
Friday9:00 AM - 8:30 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
81 West 125th Street
New York, NY 10027
US
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3.7 out of 5.0full starfull starfull starfull starempty star
(31 Reviews)
Map of 81 West 125th Street in New York

Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.

• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.

• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.

 •  Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.  

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Special offers and new phones for New York

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

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    SMARTPHONE

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  • AT&T Right To You
    AT&T Right To You

    FREE PERSONAL DELIVERY

    Personal delivery. Expert setup. All free. Get delivery and expert setup as soon as today.
    AT&T Right To You℠ subject to availability. Select areas only.
  • AT&T PREPAID
    Prepaid phone plans in New York

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in New York?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the New York Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the West 125th Street AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Erik leads the team of friendly experts at the West 125th Street AT&T store and has been with AT&T for 13+ years and is proud to serve the New York community providing the best in wireless and entertainment solutions. Erik is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Erik leads the team of friendly experts at the West 125th Street AT&T store and has been with AT&T for 13+ years and is proud to serve the New York community providing the best in wireless and entertainment solutions. Erik is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Mr. Erik your staff are very unprofessional, provide wrong and inconvenience information, indian lady; rude. All your staff need to be trained to handle customers.
    I WILL NEVER GO TO THIS LOCATION.
    God bless you all.
    Response from AT&T
    Hi Garcia, G. This is not the experience we wanted you to have, please contact the store and ask to speak to a manager as we would like to get the opportunity to speak to you and turn the experience around. We're sorry we fell short of your expectations, Thank you for bringing this to our attention, we hope to hear from you soon.
  • 1 out of 5full starempty starempty starempty starempty star
    Mr.Erik, staff at your location are unprofessional. Provide inconvenience and false information, treats bad. Very very bad customer service.
    Response from AT&T
    Hello Garcia We know that first impressions are very important. We hope to serve you in a more timely manner on your next visit! Please call the store and ask for a manager to further discuss your experience.
  • 1 out of 5full starempty starempty starempty starempty star
    Unprofessional,pls avoid this store
    Response from AT&T
    Hello Garcia We know that first impressions are very important. Please contact me to further discuss your experience. Call the store and ask for the manager Erik at 212.987.0047. thank you
  • 5 out of 5full starfull starfull starfull starfull star
    Antoine was extraordinarily courteous and patient, helping with my device issue, yesterday.
    Response from AT&T
    Hello Peter L,thank you for the feedback and come back soon!.
  • 3 out of 5full starfull starfull starempty starempty star
    The location was a little disappointing when one of the workers was very insistent upon telling me that the person I spoke to on the phone two hours before had misinformed me about coming to the location. After calling the office again the person on the phone told him how it was to be done. Chia was a HUGE help in turning my service back on that had been wrongfully turned off by customer service.

    He was quick and professional and kept me from changing my service to spectrum. Kudos to him.
    Response from AT&T
    Hello Lisa Pressley We do our best to equip our team to assist our customers. Our goal is to provide a better experience in the future.

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