AT&T Store New York Broadway & West 145th Street

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
3545 Broadway
New York, NY 10031
US
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2.8 out of 5.0full starfull starfull starempty starempty star
(7 Reviews)
Map of 3545 Broadway in New York

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in New York. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for New York

  • iPhone 12 Pro

    SMARTPHONE

    Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in New York

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in New York?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the New York Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Broadway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Meet our manager
David leads the team of friendly experts at the Broadway AT&T store and has been with AT&T for 1+ years and is proud to serve the New York community providing the best in wireless and entertainment solutions. David is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
David leads the team of friendly experts at the Broadway AT&T store and has been with AT&T for 1+ years and is proud to serve the New York community providing the best in wireless and entertainment solutions. David is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    If I could give it zero stars I would. promotion credit never applied and multiple issues with the bill. They are scam artist and this store, reps, and AT&T should be ashamed on themselves for preying on hard working customers.
    Response from AT&T
    Hello Brenda, J We know that first impressions are very important. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    I came to the store because I wanted personal help. I wanted to change my prepaid unlimited internet to prepaid only call amd text starting the date that I would have to pay for a new month of unlimited. The person who helped me did not understand me clearly and he made sure that the new prepaid deal started directly eventhough I clearly asked him several times that I wanted it starting the exact date of which I would have had to pay for a new unlimited internet. This would have been two weeks from then. So the next day I came back to the store to ask if I could get my unlimited internet back for the left weeks I still had payd for (2weeks). He out me directly on the phone with the help service who also were not able to help me directly. My point is not the mistake that he made but that I came to the store to actually talk to someone who is able to help figure this out. Instead of being pushed to call help service and then be pushed back again and again. This made me very unhappy and I do not reccoment the at&t store in west harlem to any of my friends.
  • 1 out of 5full starempty starempty starempty starempty star
    I went into this at&t and waited a really long to before someone acknowledged I was there. The lady came over to me I had an upgrade and I payed cash she counted my money and said thank you walked to the cash register and came back like oh a 20 dollars disappeared do you happen to have another 20 dollars she check the camera and could not find what she did with the money. And I still had to come and put an extra 20 dollars when she lost the first one. She offered me a case and said sorry but I feel like this was very unprofessional and after she misplaced the money she looked and said there was nothing she can. Unfortunately I will never return back to that at&t again because of the bad service I got and my money being taken from me.
  • 2 out of 5full starfull starempty starempty starempty star
    I dropped my IPhone in water so I needed to replace it with the newest version. Although I was the only customer in the store, the person assisting me was not very helpful. He seemed like he didn't want to be there. When I asked if I could look at the new IPhone's he pointed to where they were. He could clearly see I couldn't find them; but rather than get up and walk me over to them (remember-I was the only customer), he just continued pointing and telling me where they were from across the room. After sometime during our interaction, I finally had to stop and point out how rude and unhelpful he was being throughout our whole conversation. He apologized and his attitude changed slightly thereafter. I left with my new phone but did not have an overall great experience.
  • 5 out of 5full starfull starfull starfull starfull star
    My store visit was great. The associate was friendly knowledgeable and talked through options that would work for and my purchase. I was very impressed with the service I received.

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