AT&T Store Arlington Heights Arlington Heights

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Curbside pickup
In-store pickup
Personal delivery
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

585 E. Palatine Road
Arlington Heights, IL 60004
US
We are located on the southwest corner of Palatine Rd and Rand Rd, across from Dick's Sporting Goods.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

America’s Best Deserve Our Best
Get our best price on unlimited plans less than $27/mo. per line
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.
Union members can get $150 in bill credits
When you switch and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).*

Special offers and new phones for Arlington Heights

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Arlington Heights

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Arlington Heights?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Arlington Heights Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Arlington Heights AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Arlington Heights AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have easy access parking right in front of the store.
manager photo
Meet our manager
Michael leads the team of friendly experts at the Arlington Heights AT&T store and has been with AT&T for 7+ years and is proud to serve the Arlington Heights community providing the best in wireless and entertainment solutions. Michael is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Scheduling an appointment was easy, although the first time I went I waited in my car for like three minutes, not a big deal at all as we are in the middle of a pandemic. Had a complicated situation which Arthur took care of like a pro, changed carriers, plans, phones, all at the same time from one corporate account to another and he made the process seamless. Then when I went home I couldn’t figure out how to synchronize my Apple Watch with the phone and went back while they were busy and the gentleman at the door walked me through it. Artur explained how to use the new phone and knowing I wasn’t a “techie” told me to come back anytime and he would walk me through the process of whatever I was stuck with. Found the whole experience top notch, everyone in the store was helpful.
    Response from AT&T
    Hello Mike, we appreciate your patience during the issues Artur encountered while getting you set up. Thank you so much for the kind words and feedback for Artur. We look forward to helping you any time we can!
  • full starempty starempty starempty starempty star1
    1) Don't try calling. Nobody answers. Called another store, they picked up instantly.
    2) They used to have about 10 employees, now down to 2-3 and NEED an appointment. Others stores, walk right in.
    Response from AT&T
    Hello Adam Z., We're sorry that your phone call went unanswered. If it is convenient for you, we have an online appointment scheduler that should help minimize your wait time in the future.
  • full starempty starempty starempty starempty star1
    Terrible experience. They mistreat prepaid customers - unable to assist when I am trying to set up a line for my elderly father during a pandemic. I've spent 4 hours on hold today & an in-person agent basically told me he couldn't help. Exceptions should be made. I wish I could give zero stars. Thank you!
    Response from AT&T
    Hello Jason K, Thank you for reaching out and we hope to have the opportunity to connect with you again. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • full starfull starfull starfull starfull star5
    Michael was my sales consultant and he was excellent. Paid attention to my needs, resolved my billing problem and made me a very happy customer
  • full starempty starempty starempty starempty star1
    In home Experts used outdated switcher promo that has expired as of July 2019. And our services just started 02/21/20. And its costing us over 957.19 to sprint due for the selling of the phone to ATT. We would like to reach out to there District Manager to see what can be done to fix this ordeal. The Account is under my wifes name Jessica S, as she has Epileptic Seizures

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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