AT&T Store Arlington Heights Arlington Heights

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
585 E. Palatine Road
Arlington Heights, IL 60004
US
We are located on the southwest corner of Palatine Rd and Rand Rd, across from Dick's Sporting Goods.
(847) 394-6500(847) 394-6500
3.7 out of 5.0full starfull starfull starhalf starempty star
(49 Reviews)
We are reserving our first business hour to assist first responders, senior citizens and other high-risk customers within our community.
Our #1 Priority is to keep our customers, staff and communities safe. We ask customers to use our self-service options by visiting att.com or download the myAT&T app to complete transactions like pay your bill, upgrade your device and buy accessories 24/7. This will help our stores serve critical customer needs.
HBO Max
Upgrade to AT&T Unlimited Elite℠ and get HBO Max™ included.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
AT&T has the fastest wireless network in Chicago
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
AT&T PREPAID: Autopay & Save
Our lowest price ever on Unlimited Plus: $50/mo. with AutoPay.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines. Plus four Samsung smartphones on us!

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Arlington Heights Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the corner of Rand Rd and Palatine Rd in Arlington Heights. We love to assist our neighborhood with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
We have easy access parking right in front of the store.
manager photo
Meet our manager
During Paul’s career with AT&T, he has held the positions of Retail Sales Consultant, Assistant Store Manager, and Store Manager. Paul has a degree in Marketing and Management from Northeastern Illinois University. During Paul’s free time, he enjoys time with his family. Paul is passionate about the wireless and entertainment industry as well as assisting customers in Arlington Heights.
manager photo
Meet our manager
During Paul’s career with AT&T, he has held the positions of Retail Sales Consultant, Assistant Store Manager, and Store Manager. Paul has a degree in Marketing and Management from Northeastern Illinois University. During Paul’s free time, he enjoys time with his family. Paul is passionate about the wireless and entertainment industry as well as assisting customers in Arlington Heights.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Michael was my sales consultant and he was excellent. Paid attention to my needs, resolved my billing problem and made me a very happy customer
  • 1 out of 5full starempty starempty starempty starempty star
    In home Experts used outdated switcher promo that has expired as of July 2019. And our services just started 02/21/20. And its costing us over 957.19 to sprint due for the selling of the phone to ATT. We would like to reach out to there District Manager to see what can be done to fix this ordeal. The Account is under my wifes name Jessica S, as she has Epileptic Seizures
  • 5 out of 5full starfull starfull starfull starfull star
    My wife and I recently switched to AT&T, having purchased new iPhone 11’s from Sean who operates via in home sales, based from the Arlington Hts. store. Both Sean and his supervisor, Gracie, whom we also met, are fantastic! At the store, we met with Chris, and the store manager, Paul, to purchase some accessories for our new phones. They are two first class gentlemen; both focused on customer satisfaction. I’m always leery when changing technology and providers; but the AT&T Arlington Hts. Team made it smooth sailing!
  • 1 out of 5full starempty starempty starempty starempty star
    Unprofessional staff!!! Lost money after their suggestions!! Don't go here.
  • 1 out of 5full starempty starempty starempty starempty star
    don't go here. They are out to deceive when given the chance. I've heard this from other people as well.

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