AT&T Store Downers Grove Downers Grove

Thank you so much for finding us the best plan possible and helping us sort out the details!
Cudos to Tim Panek and Gustavo for excellent customer service!!!

Outstanding service offered by Tim P., the store manager. I had received a new Android phone in the mail as a replacement for an older, failing Android. I was having trouble transferring my data from the old device to the new one (as simple as that should be) so I brought the two phones into the AT&T store and Tim explained to me how the process worked. When I told him that my old phone could no longer take a charge and was at about 12% power left and I REALLY needed to get the data copied over to the new device he cheerfully did the job for me - and in very quick time. Within 30 minutes I was walking out of the store with my new Android fully synced with the data from my old device, all done compliments of Tim P. TOP NOTCH customer service. Thanks Tim!

Had to get a new phone and I received excellent service from Tim and Vivian.
Although it became busy in the store while they were helping me set up my new phone, they took the time to make sure my contacts, photos, apps etc. transferred over ok, and also helped me get my work and personal emails set up and working properly.

I've been to other stores on occasion with phone issues and this team is by far the most helpful.

Payton was so helpful and patient with me! She was personable as well :-) I would definately call her with additional issues!

Eden Dolinski is a terrific employee. She is very knowledgeable about the products and how to use them. Very helpful and nice person.