AT&T Store Downers Grove Downers Grove

In-store shopping
In-store pickup
Personal delivery
Map of 2321 Ogden Ave in Downers Grove
Get directions to AT&T Store at 2321 Ogden Ave Downers Grove, IL
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
2321 Ogden Ave
Suite E
Downers Grove, IL 60515
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Downers Grove

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Downers Grove

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Downers Grove?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Downers Grove Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Downers Grove Store location has got you covered. We’re your one-stop shop in Downers Grove, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Downers Grove, IL store located at 2321 Ogden Ave! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Downers Grove Store location has got you covered. We’re your one-stop shop in Downers Grove, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Downers Grove, IL store located at 2321 Ogden Ave! We’d love to get to know you.

What our customers are saying

  • full starfull starempty starempty starempty star2
    Bad Gustomer Service Manager,angry attitude to a long time customer. Cannot help to the new cell phones that they replace to our old ones (my son and me), He said he cannot help me with the problems about the phone which are defective. He told me to call 611 to replace the phones. He cannot even dial the number for me. He said when he arrived and saw me in the store" I am not in good mood today,." He is a very different manager that know for years. He was very angry talking to me and he said he is taking any craps from me. Tim, why did you do that???
    Response from AT&T
    Hello Elly. This is not an experience we strive for. If you'd like to speak with someone in upper management about your issue please contact us via email at custexp@mobiletelltd.com
  • full starfull starempty starempty starempty star2
    Rude and disrespectful Manager to a senior female customer of many years and know each other. He said " I am not in good mood today" and his face and eyes like tiger refusing to help me, even to dial 611 for me.
  • full starfull starfull starfull starfull star5
    Thank you so much for finding us the best plan possible and helping us sort out the details!
    Cudos to Tim Panek and Gustavo for excellent customer service!!!
    Response from AT&T
    Hello Debbie! Thank you for taking the time to leave a review about your experience at the AT&T store in Downers Grove. We look forward to working with you again!
  • full starfull starfull starfull starfull star5
    Outstanding service offered by Tim P., the store manager. I had received a new Android phone in the mail as a replacement for an older, failing Android. I was having trouble transferring my data from the old device to the new one (as simple as that should be) so I brought the two phones into the AT&T store and Tim explained to me how the process worked. When I told him that my old phone could no longer take a charge and was at about 12% power left and I REALLY needed to get the data copied over to the new device he cheerfully did the job for me - and in very quick time. Within 30 minutes I was walking out of the store with my new Android fully synced with the data from my old device, all done compliments of Tim P. TOP NOTCH customer service. Thanks Tim!
    Response from AT&T
    Hello John! We are happy to hear that Tim was able to help you with your data transfer. We hope you are enjoying your replacement device and look forward to working with you again in the future!
  • full starfull starfull starfull starfull star5
    Had to get a new phone and I received excellent service from Tim and Vivian.
    Although it became busy in the store while they were helping me set up my new phone, they took the time to make sure my contacts, photos, apps etc. transferred over ok, and also helped me get my work and personal emails set up and working properly.

    I've been to other stores on occasion with phone issues and this team is by far the most helpful.
    Response from AT&T
    Hello Michael. Thank you for taking the time to leave a review about your experience at the AT&T store in Downers Grove. We hope to see you again!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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