AT&T Store Papillion Shadow Lake Town Center

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
7640 Towne Center Pkwy
Suite 119
Papillion, NE 68046
US
We are located in Shadow Lake Towne Center, next to Carhart.
(402) 339-2944(402) 339-2944
Your device, your way, on your schedule
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4.1 out of 5.0full starfull starfull starfull starempty star
(18 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
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Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

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Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Papillion Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
The Shadow Lake AT&T location is your one-stop-shop for all of your entertainment needs. We offer many solutions for our customer, solutions such as: Wireless Service, DIRECTV, and even Internet! We promise to provide an excellent customer experience to every customer that walks through the door. We also offer amazing discounts for Military, Retired Military, and First Responders (Including Doctors and Nurses). Stop in any time to ask one of our Friendly Experts about our amazing products and services!
manager photo
Meet our manager
Jammie has worked for AT&T for over four years. When Jmmie isn’t in store helping her team match you with the perfect wireless and entertainment services, she’s typically out and about in the community. Jammie is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Jammie & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Jammie has worked for AT&T for over four years. When Jmmie isn’t in store helping her team match you with the perfect wireless and entertainment services, she’s typically out and about in the community. Jammie is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Jammie & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Worst experience I have had with AT&T by Nick, THE ASSISTANT MANAGER! There was/is an ongoing issue with my Apple watch (too much time to go into details). I went to this store to get my watch exchanged; this was the only store that had the watch. We were at this store the previous night and this Nick guy seemed irritated that we were there. He left us to take a personal call because he was selling his home. I was on the phone with ATT customer service because he said he wasn't talking to them, when I asked, because he knew the situation. Then the next day I go in to exchange my watch and you could clearly see he didn't want to help us. But he ended up not having an option because other workers were busy. I told him I was there to exchange my watch, he clearly didn't want to and said "that's burning through my inventory" Who says that to a customer?? My fiance said we are not leaving until the watch is figured out. He said he would lock the door and call the police and "I am about done with you" He ended up exchanging the watch and he handed it to me and I said "ok, now we can set it up here in the store" He said "you do what you want with it, you have another 14 days to figure it out" Once again, who says that to a customer? He left and went to the back. So, I got everything out and started setting it up (in store). My other watch was registering on my phone and I didn't know what the new one was under. I had no one to ask because he left A CUSTOMER with no help. He came out and I asked him which one is my new watch (there were 2 watches showing up) He said "pick one- you have a 50/50 chance of getting it right" Once again, who says that! It's his job to help and he is the assistant manager!!!! I was in tears at this point because I had been dealing with the issue for 2 weeks and got treated like garbage by this guy. He left and went to the back again and never came back out. We were waiting on a different worker to help us. The young man, Joe, excused himself from his customer and said "I will help you guys here shortly after this customer" After his customer left, he came to us and the first thing he said was "we DO NOT treat our customers like that and he apologized numerous times" He stayed 30 minutes past closing time to troubleshoot with us. Joe and Brian are incredible! Brian originally helped us with getting all my new Apple stuff ordered and he was great. Joe showed compassion for his work. I called the store TWICE to talk to the manager, Jammie, and I never got a call back. What is wrong with their management? Their regular workers seem to have better customer service than the managers. Overall, I am highly disappointed with the service I received. It was the worst I have ever had from any business. I hope he isn't there if/when I have to come back. Nick made me feel like an inconvenience and that I was unwelcome in his presence. THe fact the manager didn't even call me back is even worse.
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star
    We went in to transfer an existing number onto an existing account. There is quite a process for such thing and needs necessary actions to complete. The employees were all very informative, helpful, and treated us as valued customers.
  • 1 out of 5full starempty starempty starempty starempty star
    So upon our arrival we were greeted, name taken and checked in. That was the last time someone even spoke to me from the store. I sat patiently while they took their time helping the only two customers in the store. They helped them set EVERYTHING and I mean EVERYTHING up, log ins, passwords, accounts. Everything that could have been done another time, with a customer waiting. After an hour of waiting someone finally came to help me. At that point my stuff was done within 20 minutes. No one offered to set anything up for me. I guess because I'm not an attractive, or old female.
  • 5 out of 5full starfull starfull starfull starfull star
    Awesome job from the staff. They were very helpful and knowledgeable

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