AT&T Data & Internet Usage Tools

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150 GB

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Usage examples are estimates based on typical file sizes and/or duration of file transfer or streaming event. Your usage allowance includes the total bandwidth necessary to transmit the data you send and receive over the network from your place of residence, software update requests, email notifications, and resend requests. Individual usage results may vary based on the applications you use.
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250 GB

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Usage examples are estimates based on typical file sizes and/or duration of file transfer or streaming event. Your usage allowance includes the total bandwidth necessary to transmit the data you send and receive over the network from your place of residence, software update requests, email notifications, and resend requests. Individual usage results may vary based on the applications you use.

Securing your Wi-Fi Gateway or Router

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One of the most important things you can do to manage your usage is to prevent others from using your home network without your permission. If you use Wi-Fi at home and you have not secured it with a password, someone nearby with a computer or Wi-Fi-enabled device could access your home network; and their use of your High Speed Internet Service would count against your data plan.

If you connect to the Internet with AT&T-provided Wi-Fi equipment, your connection is likely already secured with your 10-digit Wi-Fi password. You can locate this password by looking on the back of your router or gateway.

If you are unable to connect to the Internet using Wi-Fi, follow these steps:

  1. Locate and write down the Wi-Fi network name and Wi-Fi password located on the side of your Wi-Fi router or gateway.
    • If you are using the Pace 3600HGV, 3800HGV, 3801HGV, or i3812 iNID, the network name will be "2WIRE" plus the last three digits of the Wi-Fi gateway's serial number. If you are using the Pace 4111n or the Motorola NVG510, the network name will be "ATT" plus the last three digits of the Wi-Fi gateway's serial number. If you are using the Netgear 7550, the network name will be "ATT" plus the last four digits of the Wi-Fi gateway's serial number.
  2. Go to your computer or Wi-Fi-enabled device "Wi-Fi settings" and refresh the network list.
  3. Select your Wi-Fi network name from the list.
  4. Enter the 10-digit Wi-Fi password in the password field to connect to your network.

You should now be safely connected to Wi-Fi. More detailed instructions can be found in our online self-help. If you use a third-party Wi-Fi router with an AT&T modem, please refer to the manufacturer's technical materials on how to secure Wi-Fi with a password. These materials are typically available at your manufacturer's support website.

AT&T Internet Security Suite powered by McAfee®

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The most effective protection against viruses, trojans, and other online threats.

Using the Internet means being smart about how you surf and interact online to avoid falling prey to viruses, spyware, and other online threats. The good news is AT&T High Speed Internet members can protect themselves and their PC's with the AT&T Internet Security Suite - powered by McAfee®. This suite is FREE to qualifying members and includes anti-virus, anti-spyware and firewall protection so you can surf, search and transact online with confidence. Download the AT&T Internet Security Suite - powered by McAfee®.

AT&T Parental Controls

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If you have family members, children or friends who share your Internet connection, remember that their online activity will count toward your data plan. AT&T Parental Controls is a free tool included with your service that enables you to customize access to websites, email, instant messaging, chat, message boards, and more for each family member. You can even set time limits for access to the Internet.

Go to http://att.net/parentalcontrols and click on the download button to get AT&T Parental Controls.
How much data do you use?

We will send you alerts if your usage approaches the data plan and we will notify you if you reach it. If you exceed your data plan a third time we'll charge you $10 for each additional 50 GB of data you use.

Access your current AT&T account to see how much bandwidth you've used this month and look at previous months for a view of your average usage. Or, you can use our Data Calculator to estimate your average usage.

To protect confidential customer information, this site is password-protected. The login process requires your Internet access login and password. The login is your AT&T primary account email address (e.g., john_smith@att.net). The password is the same password used to access your att.net homepage and primary email account.

What are AT&T's data plans, and what do they mean to you?



We're all using an increasing amount of data, or bandwidth. AT&T has experienced a dramatic increase in the amount of data that is sent and received over its wireline broadband networks. This dramatic increase is driven primarily by a small fraction of our customers. In fact, the top 2 percent of customers use about 20 percent of the total capacity on our network and these lopsided usage patterns can cause congestion and slow Internet speeds for other users.

More than 98 percent of AT&T High Speed Internet users will not experience any change as a result of this updated policy because the new data plans offer far more bandwidth than the average person ever uses. We will notify you by email or letter several times before you incur any charges for additional data.

Check out the FAQs below to learn more.


What happens if you exceed your data plan?



You will receive a notice the first time your usage exceeds the data plan. We will send you alerts if your usage approaches or exceeds the amount of data included in your plan. If you exceed your monthly data plan a third time we'll charge you $10 for each additional 50 GB of data provided to you that month. You'll be charged $10 for every incremental 50 GB of usage beyond your plan.

Will spending a lot of time on the Internet cause me to exceed my data plan?

Time is not the determining factor; it is the activity that matters. You could spend several hours reading emails, for example, and use less than 1 GB of data. You could spend 30 minutes downloading a movie, on the other hand and use 2 GB of data. It is important to remember that it is what you are doing on the Internet, not how long you do it, that determines the amount of data you use.

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