What are AT&T's data plans, and what do they mean to you?
We're all using an increasing amount of data, or bandwidth. AT&T has experienced a dramatic increase in the amount of data that is sent
and received over its wireline broadband networks. This dramatic increase is driven primarily by a small fraction of our customers. In fact, the top 2 percent of customers use
about 20 percent of the total capacity on our network and these lopsided usage patterns can cause congestion and slow Internet speeds for other users.
More than 98 percent of AT&T High Speed Internet users will not experience any change as a result of this updated policy because the new data plans offer far
more bandwidth than the average person ever uses. We will notify you by email or letter several times before you incur any charges for additional data.
Check out the FAQs below to learn more.
What happens if you exceed your data plan?
You will receive a notice the first time your usage exceeds the data plan. We will send you alerts if your usage approaches or exceeds the amount of data included
in your plan. If you exceed your monthly data plan a third time we'll charge you $10 for each additional 50 GB of data provided to you that month. You'll be charged
$10 for every incremental 50 GB of usage beyond your plan.
Will spending a lot of time on the Internet cause me to exceed my data plan?
Time is not the determining factor; it is the activity that matters. You could spend several hours reading emails, for example, and use less than 1 GB of data. You could
spend 30 minutes downloading a movie, on the other hand and use 2 GB of data. It is important to remember that it is what you are doing on the Internet, not how long you do it,
that determines the amount of data you use.