AT&T Store West Dundee West Dundee
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
729 W Main St
West Dundee, IL 60118
US
We are located on the southeast corner of Route 31 and Route 72, across the street from Jiffy Lube.
(847) 836-4947(847) 836-4947
4.0 out of 5.0
(28 Reviews)We are reserving our first business hour to assist first responders, senior citizens and other high-risk customers within our community.
For our store experience, we're creating an environment that is flexible and comfortable for everyone by:
✓ Increasing store cleaning and sanitization protocols
✓ Adapting to social distancing guidance for inside store and curbside service
✓ Offering curbside services at select AT&T stores
✓ Providing additional touchless options
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery!
Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
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AT&T has the fastest wireless network in Chicago
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5G Phones From AT&T
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YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines. Plus four Samsung smartphones on us!
Special offers on your favorite phones
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iPhone SE (2020)
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Samsung Galaxy S20 Ultra 5G
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iPhone 11 Pro Max
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Google Pixel 4
Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).![]()
LG V60 ThinQ 5G
Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.![]()
AT&T PREPAID iPhone SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the West Dundee Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the heart of West Dundee and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
You will find a small parking lot in front of the store. Additional parking is on 7th St. & Oregon Ave.
Special Information
Hablamos Español
Meet our manager
During Navil’s career with AT&T, she has held the positions of Retail Sales Consultant, Assistant Store Manager, and Store Manager. During Navil's free time, she enjoys spending time with her family, food festivals, and attending car shows. Navil is passionate about helping her team match our customers with the perfect wireless and entertainment solution.
Meet our manager
During Navil’s career with AT&T, she has held the positions of Retail Sales Consultant, Assistant Store Manager, and Store Manager. During Navil's free time, she enjoys spending time with her family, food festivals, and attending car shows. Navil is passionate about helping her team match our customers with the perfect wireless and entertainment solution.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Services in your area
What our customers are saying
4.0 out of 5.0
(28 Reviews)- March 18, 20201 out of 5So the phone number on your website goes to a Call Center instead of someone at your ocation. I live 10 minutes away but was on the phone holding for 28 minutes. Make it worse, they gave me a number to Decatur IL instead of Dundee IL. I just wanted info about High Speed Internet so I could work from home. Terrible Customer Service.
- February 3, 20205 out of 5Great customer service. All of my questions were answered & the process was really quick. I’d definitely come back.
- December 11, 20191 out of 511/25/2019 I went to this store to upgrade my 2 cell phones to the IPHONE 11. The girl I spoke with (yesh??) ttold me hey only have 1 phone in green. So I told her that's OK just order the ones I want and I can come back in a few days she said " I can't do that " I said "What" She saed she can not order phones. I asked her to call the other store in S. Elgin and see of they have them, she said " I can't do that" and I said " OH YES YOU CAN ". She finally did call them and they didn't have any IPHONE 11's either. Question I have is an AT&T Cell Phone Store doesn't have phones and can't order them for a customer **WHY ARE THEY OPEN OR EVEN THERE ??**Another employee came up to me and told me to go tto the APPLE store and get them. I said " I am not driving to Schaumburg and wait 4 hours for phones" So I left the store and went home and ordered them on line. VERY POOR CUSTOMER SERVICE BY THESE 2 EMPLOYEES..
- November 29, 20191 out of 5Got to the store 20 mins before close and people still inside but door was locked. Employees ignored me at the door, couldn’t even drive to the one in Algonquin because I wouldn’t have enough time. If you say you are going to be open til 9pm on Black Friday, don’t close early and screw over your customers! Guess I won’t be getting the two Smartwatches and Hotspot service for my car at this location!Response from AT&TDecember 11, 2019Hello Ty, E. We appreciate every one of our customers and are sorry you were not able to be helped. Our holiday hours were until 8pm on Black Friday. We make sure to help every customer until their needs are met which is why we still had customers in the building past our open time. We're sorry we fell short of your expectations.
- November 4, 20195 out of 5Love this store! Any issues I have had with my phone( which have been a lot due to myself) I have received great service. Each person always has gone above and beyond. I have since moved out of state but I plan my upgrades around my trips back home so this store can help me. Nothing against the stores here I’ve been in 2 different ones. The first one was awful didn’t know what they were doing the second I can work with. But as a go to when I go home it’s this one. I even call and ask them for help before I go to a store here.Response from AT&TNovember 8, 2019Hi Theresa S.. Serving our customers with the best service possible is something we strive for every day. We love that you will be stopping by to see us when you are ready to upgrade! We look forward to providing excellent service to you in the future!
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