AT&T Store West Dundee West Dundee

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
729 W Main St
West Dundee, IL 60118
US
Schedule an appointment
SHOP NOW
4.0 out of 5.0full starfull starfull starfull starempty star
(28 Reviews)
Map of 729 W Main St in West Dundee

Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.

• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.

• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.

 •  Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.  

Apple Watch Series 6
The future of health is on your wrist. Coming Friday 9/18 at 8am ET.
AT&T speed tops the charts! AT&T is Chicago's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Apple iPad
Delightfully capable. Surprisingly affordable. Coming Friday 9/18 at 8am ET.

Special offers and new phones for West Dundee

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in West Dundee

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in West Dundee?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the West Dundee Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the West Dundee AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
You will find a small parking lot in front of the store. Additional parking is on 7th St. & Oregon Ave.
Special Information
Hablamos Español
manager photo
Meet our manager
Navil leads the team of friendly experts at the West Dundee AT&T store and has been with AT&T for 11+ years and is proud to serve the West Dundee community providing the best in wireless and entertainment solutions. Navil is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Navil leads the team of friendly experts at the West Dundee AT&T store and has been with AT&T for 11+ years and is proud to serve the West Dundee community providing the best in wireless and entertainment solutions. Navil is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    So the phone number on your website goes to a Call Center instead of someone at your ocation. I live 10 minutes away but was on the phone holding for 28 minutes. Make it worse, they gave me a number to Decatur IL instead of Dundee IL. I just wanted info about High Speed Internet so I could work from home. Terrible Customer Service.
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service. All of my questions were answered & the process was really quick. I’d definitely come back.
    Response from AT&T
    Hello Yeli T. We appreciate the response and are so happy you had a wonderful experience! We look forward to seeing you again soon!
  • 1 out of 5full starempty starempty starempty starempty star
    11/25/2019 I went to this store to upgrade my 2 cell phones to the IPHONE 11. The girl I spoke with (yesh??) ttold me hey only have 1 phone in green. So I told her that's OK just order the ones I want and I can come back in a few days she said " I can't do that " I said "What" She saed she can not order phones. I asked her to call the other store in S. Elgin and see of they have them, she said " I can't do that" and I said " OH YES YOU CAN ". She finally did call them and they didn't have any IPHONE 11's either. Question I have is an AT&T Cell Phone Store doesn't have phones and can't order them for a customer **WHY ARE THEY OPEN OR EVEN THERE ??**Another employee came up to me and told me to go tto the APPLE store and get them. I said " I am not driving to Schaumburg and wait 4 hours for phones" So I left the store and went home and ordered them on line. VERY POOR CUSTOMER SERVICE BY THESE 2 EMPLOYEES..
  • 1 out of 5full starempty starempty starempty starempty star
    Got to the store 20 mins before close and people still inside but door was locked. Employees ignored me at the door, couldn’t even drive to the one in Algonquin because I wouldn’t have enough time. If you say you are going to be open til 9pm on Black Friday, don’t close early and screw over your customers! Guess I won’t be getting the two Smartwatches and Hotspot service for my car at this location!
    Response from AT&T
    Hello Ty, E. We appreciate every one of our customers and are sorry you were not able to be helped. Our holiday hours were until 8pm on Black Friday. We make sure to help every customer until their needs are met which is why we still had customers in the building past our open time. We're sorry we fell short of your expectations.
  • 5 out of 5full starfull starfull starfull starfull star
    Love this store! Any issues I have had with my phone( which have been a lot due to myself) I have received great service. Each person always has gone above and beyond. I have since moved out of state but I plan my upgrades around my trips back home so this store can help me. Nothing against the stores here I’ve been in 2 different ones. The first one was awful didn’t know what they were doing the second I can work with. But as a go to when I go home it’s this one. I even call and ask them for help before I go to a store here.
    Response from AT&T
    Hi Theresa S.. Serving our customers with the best service possible is something we strive for every day. We love that you will be stopping by to see us when you are ready to upgrade! We look forward to providing excellent service to you in the future!

More locations in the West Dundee area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.