AT&T Store Kokomo Forrest Park Plaza

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
2130 W Sycamore
Suite 180
Kokomo, IN 46901
(765) 553-5187(765) 553-5187
3.6 out of 5.0full starfull starfull starhalf starempty star
(6 Reviews)
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Shop and delivery your way

  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Kokomo Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Forrest Park Plaza Store location has got you covered. We’re your one-stop shop in Kokomo, IN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Kokomo, IN store located at 2130 West Sycamore! We’d love to get to know you.

Cellphones, plans & accessories


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What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Went in the store to have my phone replaced and Kylie from the Sycamore store was very friendly and informative she was a great help.i would definitely go back and recommended Kylie!
  • 1 out of 5full starempty starempty starempty starempty star
    In March three of us went into the store to talk about a wireless home system for a church and parsonage. I was supposed to be called when I could get a phone. This never happened. I contacted them and finally they said come in and fill out an application. I did but did not have the tax ID number. I have been going through medical treatments, and even though I thought I could come in the next day or so with the tax number but because of medical issues I could not. So last week, I went in to the store with all the information I was to need. Over the next 3+ hours the order was being filled out. It took calls to four or more people for direction to do it. At the end, He handed me the tablet to sign saying I had received all of the terms, rates and conditions. I had never heard these nor had I seen them as well. I guess they just hoped I was one who blindly agreed. I asked how I could see this. He said, "It is 75 pages." "Later he said there was only 34." I said, "I want to see what I am signing that I received and was to have agreed to." He said, I can't print them." The manager said he had the terms on the computer. I was never offered that. After waiting so long, I finally said "Get me that document and maybe I will sign it." We had to leave. Yesterday I talked to the manager. He said we will not do any of this with you anymore. Somehow, I was to blame for the long time in the store, and not signing. It seems wrong for me to be asked to sign something saying I received a document but they could not deliver or even tell me the rates and conditions. I still do not know what they are. Now I have been told they will not help me.My wife also took a brand new LG phone gotten there. It only rings about 1 out of ten calls. We felt like he blew that off. He took the phone and opened it and called it with his phone and it rang and passed it back. In talking to the manager, he said well we do not do technical support. I believe they stand between the customer and AT&T and Technical Support. He said we do not help with that. Call 611. The conclusion is these guys do not care about their customers and do not follow through on business they start. It was indicated that we were in there too long. It is not my fault that it took so long to fill out the order and contract (I guess that is what that was. I never got to see it.) If they are offering it they should know how to do it. In this case at least 4 persons were called for help.. It is not my fault that they had only one person in the store as well. It seems they want to sell you a phone or set up a cell account and dump you. I would not recommend this store. I asked how to get a hold of their superiors. Couldn't do that. I asked how to contact their company. Didn't want to do that. I asked what the name of the Store's owning company was. He finally said, "Premier Communications." I said, "How do you get a hold of them? The manager said, "I do not know." I asked where the company was headquartered. He said that he did not know that either. I guess if something big happened there, they do not have anyone to contact. or know who that would be.
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service start to finish. Knowledgeable staff. All of my questions were answered so that I could make the choice that was best for my family. Will definitely go back there for all of our mobile needs.
  • 5 out of 5full starfull starfull starfull starfull star
    Awesome great very helpful , smart and kind , all was in stock , quick and friendly
  • 5 out of 5full starfull starfull starfull starfull star
    We had a great experience! She was very knowledgeable and extremely helpful.

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