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Finish activation by following these steps on your device. The steps vary by manufacturer:

<ol><li>Connect to Wi-Fi.</li><li>Open Settings.</li><li>Select Connections or Network & internet.</li><li>Select SIM card manager (Samsung only).</li><li>Select Add a mobile plan or the Plus sign next to Mobile network</li><li>Select Download a SIM instead (Pixel only).</li><li>Follow the prompts to scan the QR code on your eSIM card from AT&T.</li></ol>

Having trouble? See instructions for <a href=https://www.samsung.com/my/support/mobile-devices/using-your-galaxy-smartphones-with-esim/ target=_blank>Samsung devices</a> or <a href=https://www.att.com/device-support/article/wireless/KM1412138/Google/GoogleGD1YQ/ target=_blank>Google devices</a>

You’ll need a Wi-Fi connection to finish activation. Just power-on your device, connect to Wi-Fi, and follow the prompts to download your eSIM.

If you didn’t download your eSIM during initial setup, then open Settings and look for the notification to install your AT&T cellular plan.

<ul><li>Activating an insurance replacement device? Go to <a href=https://www.att.com/protechsetup target=_blank>att.com/protechsetup</a> or call us at <a href='tel:8884906096'>888.490.6096</a></li><li>Need more help? Call us at <a href='tel:8003310500'>800.331.0500</a>.</li></ul>

<ul><li>If you deleted your eSIM, you can get a new one.</li><li>Activating an insurance replacement device? Go to <a href=https://www.att.com/protechsetup target=_blank>att.com/protechsetup</a> or call us at <a href='tel:8884906096'>888.490.6096</a></li><li>Bringing your own device with an unused SIM card? Go to <a href=https://www.att.com/activate target=_blank>att.com/activate</a> or call us at <a href='tel:8003310500'>800.331.0500</a></li><li>Need more help? Visit <a href=https://www.att.com/support/topic/wireless/ target=_blank>wireless support</a> or call us at <a href='tel:8664998008'>866.499.8008</a>.</li></ul>

If you don’t have service, you might need to install your eSIM. Please go to <a href=https://www.firstnet.com/esimhelp target=_blank>www.firstnet.com/esimhelp</a> for instructions on how to install your eSIM.

If you still don’t have service, please call FirstNet Support <a href='tel:8005747000'>800.574.7000</a>.

Still can't make a call?

Connect your device to Wi-Fi. Then open Settings and look for the notification to install your AT&T cellular plan.

<ul><li>If you deleted your eSIM, you can get a new one.</li><li>Activating an insurance replacement device? Go to <a href=https://www.att.com/protechsetup target=_blank>att.com/protechsetup</a> or call us at <a href='tel:8884906096'>888.490.6096</a></li><li>Bringing your own device with an unused SIM card? Go to <a href=https://www.att.com/activate target=_blank>att.com/activate</a> or call us at <a href='tel:8003310500'>800.331.0500</a></li><li>Need more help? Visit <a href=https://www.att.com/support/topic/wireless/ target=_blank>wireless support</a> or call us at <a href='tel:8003310500'>800.331.0500</a>.</li></ul>

Finish activating your device by downloading the eSIM. Select your device type below for instructions.

Let's install your eSIM

If you don’t see service or are having problems downloading your eSIM, go to <a href=https://www.firstnet.com/esimhelp target=_blank>www.firstnet.com/esimhelp</a> for additional instructions or call FirstNet Support <a href='tel:8005747000'>800-574-7000</a>.

iPad eSIM download instructions

iPhone eSIM download instructions

<ol><li>Turn on your watch.</li><li>Open the wearable app on your phone and pair your watch.</li><li>Let the eSIM download automatically or follow the prompts to download it by scanning the QR code on your eSIM activation card from AT&T.</li><li>Activate NumberSync to sync calls and text messages between your AT&T phone number and watch. You’ll need an <a href=https://www.att.com/my/#/welcome?origination_point=TWIN target=_blank>AT&T user ID</a> linked to the phone that you want to sync.</li></ol>

You’ll need a Wi-Fi connection to download your eSIM. Just power-on your device, connect to Wi-Fi, and follow the setup prompts. You’re all set if you see wireless service bars at the top of your screen or you can make a call. Still no service? Look for a notification to install your AT&T cellular plan or go to Settings > Cellular.

<ol><li>Make sure your phone is turned on and nearby.</li><li>Turn on your new Apple Watch®.</li><li>Open the Watch app on your phone.</li><li>If you're converting an existing line to FirstNet, <a href=https://www.att.com/support/article/wireless/KM1227872 target=_blank>unpair your watch and phone</a> (if you're setting up a new device, skip to the next step).</li><li> Let the eSIM download automatically or follow the prompts to download it by scanning the QR code on your eSIM activation card from AT&amp;T.</li><li>Once the eSim is downloaded, <a href=https://www.att.com/support/article/wireless/KM1223159 target=_blank>activate NumberSync</a> to sync calls and text messages between your AT&amp;T phone number and watch.</li></ol>

<ol><li>Connect to Wi-Fi.</li><li>Open Settings.</li><li>Select Network & Internet.</li><li>Select the plus sign (+) next to Mobile network.</li><li>Select Download a SIM instead.</li><li>Follow the prompts to scan the QR code on your eSIM card from AT&T.</li></ol>

<ol><li>Connect to Wi-Fi.</li><li>Open Settings.</li><li>Select Network & Internet > Mobile network > Advanced > Carrier > Add carrier.</li><li>Follow the prompts to scan the QR code on your eSIM card from AT&T.</li></ol>

Finish activation by downloading your eSIM. You’ll find it inside your device’s Settings menu under Connections, Network, or similar. If you need help, check your device manufacturers’ website for details.

You’ll find your eSIM inside your device’s Settings menu under Connections, Network, or similar. If you need help, check your device manufacturers’ website for details.

<ol><li>Connect to Wi-Fi.</li><li>Open Settings.</li><li>Select Connections > SIM card manager > Add a mobile plan.</li><li>Follow the prompts to scan the QR code on your eSIM card from AT&T.</li></ol>

Learn how to download your eSIM<a href=https://www.att.com/help/wireless/esim-get-started/ target=_blank> here.</a>

The number you entered isn’t a valid AT&T wireless number. Check your entry and try again.

The phone number and ZIP Code you entered don’t match our records. Check your entries and try again.

1. Connect to Wi-Fi. 2. Open Settings. 3. Select Connections or Network & internet (depending on the manufacturer). 4. Select SIM card manager (Samsung only). 5. Select Add a mobile plan or the Plus sign next to Mobile network. 6. Select Download a SIM instead (Pixel only). 7. Follow the prompts to scan the QR code on your eSIM card from AT&T.

Need more help? Call us at <a href='tel:8664998008'>866.499.8008</a>.

Need more help? Call us at <a href='tel:8668951099'>866.895.1099</a>.

Your device is activated on the AT&T wireless network. If you’re still having trouble, try restarting your device or <a href=https://www.att.com/support/article/wireless/KM1481652 target=_blank>get help with your eSIM.</a>

You’ll have to talk to an agent to complete your activation. Call us at <a href='tel:8003310500'>800.331.0500</a>.

Call for your eSIM

This device needs a new eSIM before we can activate it. Here’s how to

<ol><li>Go to your <a href="https://m.att.com/myatt/native/deepLink.html?action=Overview&appInstall=N" target="_blank">myAT&T account overview.</a></li><li>Scroll to My devices.</li><li>Choose Manage for the device that needs a new eSIM.</li><li>Scroll to Options & settings and select Get a new eSIM.</li><li>Follow the prompts to complete your eSIM setup.</li></ol>

Here’s how to get your eSIM

This device needs a new eSIM before we can activate it.

We couldn’t activate some lines:

SIM tool

SIM tray

Create a voicemail password and greeting.

 on your phone. It’s preloaded on most AT&T Android phones and availalbe in the App Store for iPhones.

 to learn about about setup, troubleshooting, and personalization options.

If you've recently changed your device or SIM card, you may need your existing voicemail password to set up voicemail on your new device. 

Activate a new device

Get started with your SIM type

Select your SIM type

Download your eSIM

Choose your service

New device setup tips

 from your old device to your new device.

Find device numbers

Go to Settings, then About on your new device.

Go to Settings, then General, and then About on your new device.

Check the credit card-sized SIM card shipped with your phone.

Look on the back of the box your device came in.

Restart your device to finish activation:

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Use the SIM tool to open the SIM tray on your new phone

If your new SIM card is not inserted in the phone already, use the SIM tool to insert it. If you ordered a SIM card, be sure to&nbsp;

Insert your SIM Card

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Activate your AT&amp;T wireless device

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Ready to transfer your contacts, photos, videos, and data to your new device?

https://www.att.com/support/article/wireless/KM1000927/

Activating service for your new device will end service on your current device. Don’t try to activate service until you have your new device in hand.

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Activate your AT&T Wireless & Prepaid Device

Ready to activate your phone on the AT&T Wireless & AT&T Prepaid network? Get started here. 

Activate your AT&T Wireless & Prepaid Device | AT&T

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