Limited or no connectivity

Limited or no connectivity

This article describes what to do if there is limited or no connectivity.
  1. If there is limited or no connectivity between the Velocity and a connected device, conduct a Soft Reset. From any screen, press and hold the Power Key.
    Note: For GoPhone Users: Your device will have a different home screen showing ‘To check your data balance, go to att.com/mygophone

    device 2717/1326834.jpg

  2. Tap OK.

    device 2717/1326835.jpg


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