Update software
- Make sure your device is fully charged and connected to Wi-Fi.
- From the Settings screen, scroll to and select System.
- Select System Update.
- Select Check for update.
- Follow the on-screen prompts to download and install the update. The device automatically restarts once the new software successfully installs.
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Verify software update
- Swipe down from the Notification bar and select Settings.
- Scroll to and select About phone.
- If the Android and Baseband versions don’t match the current update details; perform additional updates until they do.
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Troubleshoot software update
- Visit Troubleshoot & Resolve to fix software update issues.
- After installing the software update, visit Troubleshoot & Resolve to fix any additional issues with your device or services.