Which device do you want help with?

Call Features

Learn how to place, receive, and reject a call.


INSTRUCTIONS & INFO

Prenote info

To learn about calling or using your device in other countries, visit the AT&T International Website. To learn more about AT&T's 5G network, available on the iPhone 12 Series or later, visit AT&T's 5G & You website.

In this tutorial, you will learn how to:

 

• Make a phone call
• Answer or decline a call
• Reject a call with a text message

• Create a custom Contact Poster

• Delete a Contact Poster

 

Make a phone call

1. From the home screen, select the phone app Phone app.

2. Select the Keypad tab, then dial the desired number. Select the Call icon.

Image 1

 


 

Answer or decline a call

When you have an incoming call, select the Decline icon to decline the call. Select the Accept icon to accept the call.

Note: If your iPhone is locked, select and drag the phone icon Phone icon to the right to answer a call. To decline a call from the lock screen, press the Side button twice.

Image 2

 


 

Reject a call with a text message

Select the Call window. Select the Message icon, then select the desired message.

Note: To create a custom reply, select Custom.... Enter the desired message, then select the send icon Send icon.

Image 3

 


 

Create a custom Contact Poster

1. iOS 17 allows you to personalize how your contact card will be displayed on other iPhones. To create a custom Contact Poster, from the home screen, select the phone app Phone app.

2. Select the Contacts tab, then select My Card at the top of the screen.

 

Image 4

 

3. Select Edit, then select Add Photo.

 

Image 5

 

4. Edit your poster settings as desired, then select Done.

 

Image 6

 

5. Review your Poster preview, then select Continue. Edit your Contact Photo as desired, then select Continue again. 

 

Note: To continue with your Contact Poster without setting a Contact Photo, select Skip

 

Image 7

 

6. When finished, select Done

 

Note: You can have multiple Contact Posters. To add additional Contact Posters, from the Phone app, select the Contacts tab > My Card > Edit > Edit > swipe left > select Create New. To switch between Contact Posters, swipe to the desired poster then select Done. To edit an existing Contact Poster, from the desired poster, select Customize then edit the poster as desired. 

 

Image 8

 


 

Delete a Contact Poster

To delete a Contact Poster, from the Phone app, select the Contacts tab > My Card > Edit > Edit > swipe up on the desired poster > select the Delete icon > select Delete again to confirm. 

 

Image 9


Did you get the help you needed?