In this tutorial, you will learn how to:
• Access & listen to a voicemail
• Access voicemail options
• Enable transcriptions
• Access voicemail options
• Enable transcriptions
When a new voicemail is received, the 
Voicemail icon will appear in the Notification bar.
Access & listen to a voicemail
ACCESS: From the home screen, swipe up to access the Apps tray, then scroll to and select the 
Visual Voicemail app.
Visual Voicemail app. LISTEN: Select the desired voicemail message.
Access voicemail options
Select the corresponding icon.
• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
• SPEAKER: Select the Speaker icon to enable or disable speaker mode.
• CALL BACK: Select the Phone icon to call back the phone number.
• DELETE: Select the Delete icon to delete a voicemail.
ADDITIONAL OPTIONS: Select the
Menu icon, then select the desired option.
• SHARE: Select Share to share the voicemail.
• SAVE: Select Save to save the voicemail to your device.
Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
• SAVE: Select Save to save the voicemail to your device.
Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
Enable transcriptions
From the Visual Voicemail screen, select the Menu icon, then select Settings. Select the Transcriptions switch.
Menu icon, then select Settings. Select the Transcriptions switch.