Personal
Business
Find a store
Ver en español
Skip Navigation
Menu
Deals
Wireless
Internet
Accessories
Prepaid
Search
Welcome back! We saved your cart items.
(0)
Support
My AT&T
Start of main content
Wireless Support
/
Device Support
/
Power Device On or Off
Which device do you want help with?
Change device
Power Device On or Off
Turn your device on and off.
INSTRUCTIONS & INFO
TURN ON DEVICE
:Â Press and hold theÂ
Power/Lock button
 on the back of the device until the screen lights up.
Note: If you are unable to turn your device on, plug the device into a power source for 15 minutes, and then try again.
TURN OFF DEVICE
:Â Press and hold theÂ
Power/Lock button
. SelectÂ
Power off
, then selectÂ
POWER OFF
 again to confirm.
Note: If you are unable to turn your device off with the Power/Lock button, remove and re-insert the battery.
Did you get the help you needed?
Yes
No
Additional support
Upgrade device
Check your upgrade eligibility
Wireless support
Get help with your wireless device, plan, and more.