Set up Voicemail or Answering Machine
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Set up Voicemail or Answering Machine

Learn to set up and access the voicemail functions on your device.

  1. To set up your voicemail, dial 1 on your connected home phone.

    Note: Voicemail is included with your service and is free of charge.
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  2. Follow the prompts to create and enter a 4 to 15-digit voicemail password.
    Note: Your password can be any random 4 to 15-digit number and should be difficult for someone to discover. Avoid using your mobile number or any portion of it in your password.
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  3. Record your personal greeting and press the '#' key.
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  4. After completing the setup process, press the '*' key to return to the Main Menu.
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  5. When you have an unheard voicemail, the voicemail LED will flash green, and an intermittent dial tone will sound to indicate new voicemail.

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  6. If you choose not to use voicemail, you can connect your home answering machine. Plug the Phone cable from your answering machine into the Phone 2 port on the back of the Home Base.
    Note: The Phone 2 port uses the same phone number as the Phone 1 port.
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  7. Set your answering machine to pick up calls in fewer than 5 rings.
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